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Ask the AGA Cookery Doctor

Richard Maggs - AGA Cookery Doctor

A dynamic and accomplished Chef, Richard is an authority on AGA Cookery.For many years Richard Maggs has been helping AGA owners to get the very best out of their cookers and is the resident cookery expert, The Cookery Doctor. He is one of the most reassuring voices around and the author of the bestselling Little Book of AGA Tips series and The complete book of AGA Know-How.

AGA Cookery Doctor Richard Maggs is on hand to answer all of your culinary conundrums. So if your soufflé is sinking, your cakes aren't rising or you simply want to know the best way to cook a certain dish, then drop him a line and he’ll be able to help. Here you can see some of the questions he's been asked and the answers he's given to various cooks around the country.

Send in your question here.

While the Cookery Doctor will do his very best to answer as many queries as he can, it may not be possible to answer every one.

 

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Richard Maggs Books

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AGA Cookery Doctor Easter Tips>>

 

Frequently Asked Questions

  • AGA Hot Taps
    • Q. When dispensing 98°C water into a cup for tea/coffee making, is not an initial volume of water likely to be cold water held up in the pipe between the tap and boiler from last use? This may not be significant when filling a larger volume such as a teapot or cafetiere, but for a single cup the net result may be water that is considerably less that 98°C in aggregate.
      A. It is normal as with any hot water dispenser that thermal energy is lost by the time it is dispensed into the cup. Therefore, the temperature in the cup is not representative of the tank temperature. In order to reach the highest ‘in cup’ temperatures you should first dispense & dispose a small amount of water to preheat both the system and your cup.
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    • Q. Why is the AGA 4-in-1 Tap set at 98°C and not 100°C?
      A. There are three reasons for the temperature of the tank being limited at 98°C. The first is that most teas should be brewed at 98°C or lower. The leaves will cook if the water is boiling at 100°C and can cause a bitter taste to develop. The second reason is to comply with WRAS certification and Part G of the building regulations which does not allow a 100°C product to be fitted in to new build homes. Products that reach 100°C do not comply with these standards so sales to new builds are limited. The third and possibly most important factor is safety. 100°C water spits and spurts during discharge due to the creation of air bubbles when the tank is boiling. In addition boiling water creates excess steam during dispense, which can burn arms when reaching across the tap. By eliminating the drawbacks that occur with using 100°C water, the AGA system are able to deliver the right temperature in a safe and controlled way every time it’s required. The AGA 4-in-1 Tap systems are vented units, which mean that excess steam is released from the boiler and not kept in a pressurised vessel. This means that they are not affected by the pressure directive and that the product uses a pumped system, providing safe, consistent and controlled flow from the spout at all times.
      Q. Will the AGA 4-in-1 Tap fit in to my current sink or worktop?
      A. The AGA 4-in-1 Taps are designed to fit a standard 35mm tap hole. This means a simple like for like replacement for the majority of taps that are fitted in the UK so there is no need to invest in a new sink or worktop to accommodate this product.
      Q. Will the 98°C water damage my sink, especially ceramic material?
      A. Whether the AGA 4-in-1 Tap is used in conjunction with a stainless steel, granite or ceramic sink, there are no issues with using 98°C water. Stainless steel, composite and ceramic materials are produced in part by extreme heating methods so they are inherently suitable for dispensing very hot water in to.
      Q. How do I order spares?
      A. Spares will be available for your AGA 4-in-1 Tap and can be ordered by calling in to your local AGA shop or by calling AGA Consumer Services on 0800 083 0602.
      Q. Where can I order a new Filter Cartridge or Tank Descaler Kit?
      A. A Replacement Filter Cartridge or Tank Descaler Kit can be ordered by contacting your local AGA shop or by calling AGA Consumer Services on 0800 083 0602.
      Q. How long will my Filter Cartridge last?
      A. The length of time that the filter will last depends on a few factors: 1. The water hardness in the area 2. The amount of use through varying size of families or frequency of home cooking As a guide line: In very hard water areas the maximum lifetime of the cartridge is 1,020 litres or 4,000 cups of tea In soft water areas the maximum lifetime of the cartridge is 1,750 litres or 7,000 cups of tea The cartridge may last from anywhere between 6 to 36 months depending on all of these factors.
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  • New In
    • Q. Are these made in UK?
      A. Good Afternoon Thank you for your query. These particualr chefs' pads are made in Portugal. Kind regards AGA Cookshop
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    • Q. I have a set of Henrirtta and Hector Chef Pads and can not find any washing instructions. Please could you advise how to wash as have grease on them.
      A. Dear Kate, Thank you for your question. The chefs' pads can be washed at 40 degrees C. You can find more detailed washing instructions on the product image section of the page. Hope this helps. Regards Emma
      Read More...
  • Cookware
    • AGA Stainless Steel

      AGA Stainless Steel

      • Q. Do you ship cookware to the U.S?
        A. Hello Kent Thank you for your query. Unfortunately we do not ship directly to the USA from this site. However we have a company based in Michigan who may be able to help you. They can be contacted at the following web address: http://www.agamarvel.com/aga/customer-care/contact/ Kind regards AGA Cookshop
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      • Q. Hi, is the 2.5lt pot the same height as the 1.5lt pot? Thanks, Tom
        A. Dear Tom, Thank you for your question. The 14cm saucepot is around 20cm tall, the 16cm saucepot is around 23cm tall. Best regards, AGA Cookshop.
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      • Q. Are these oven safe too?
        A. Thank you for your question The Stainless Steel Buffet Pans feature unique flat lids and are perfectly designed for stacking in the oven and easy storage. Kind Regards AGA Cookshop
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      • Q. What is the actual size of the base and is it suitable for a Rayburn Royal?
        A. Dear Margaret, Thank you for your question. Our beautiful paella pan measures 41cm from handle to handle, the base diameter is 25.5cm and the depth is 5cm. Best wishes, AGA Cookshop.
        Q. Is it also suitable for halogen? Does the magnetism go up the side of the pan as that makes it better for halogen cooler?
        A. Dear Catherine, Thank you for your question. I can confirm that our paella pan works exceptionally on all heat sources. Best wishes, AGA Cookshop.
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      • Q. Hello, is this stainless steel frying pan also suitable for an induction hob? Thanks
        A. Dear Wendy, Thank you for your question. The stainless steel frying pan is suitable for use on an induction hob. Best wishes, AGA Cookshop.
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      • Q. When will items be in stock
        A. Mrs Ruscoe, Thank you for your questions, please do call our customer services team on 01952 643 144 and we will be happy to advise on your queries, alternatively, please contact your local AGA shop. Best wishes, AGA Cookshop.
        Q. If buying the set, do the three pans stack inside each other for storage?
        A. Dear Lucy, Thank you for your question. The set of Stainless Steel Casseroles will fit inside each other but will not sit flat due to the handles. However they will stack neatly with the lids on - making them easier to access in the kitchen cupboard. We hope that helps. Kind regards AGA Cookshop
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      • Q. Could you please tell me the internal depth of this 24cm Stainless Steel Saute Casserole (W3412)
        A. Good Morning Julia Thank you for your question. The internal depth of the stainless steel saute pan is approximately 6cm.
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      • Q. Measurements of the preserving pan please. Capacity and measurements to see if it will fit in simmering oven to use as slow cooker for large amounts of lamb shanks as well as preserving. Thank you.
        A. Dear Susan, Thank you for your question. The total capacity for the preserving pan is 11 litres, diameter of the pan is 28cm and height is 19cm (not including the lid and knob). I can also confirm that this pan (including body, lid and knob) does fit in all AGA ovens. Best wishes, AGA Cookshop.
        Read More...
    • Fry & Sauté Pans

      Fry & Sauté Pans

      • Q. Does this pan fit the complete hot plate? I can't find the dimensions of the boiling plate anywhere. With a standard frying pan I keep getting oil on the hot plate and generating loads of smoke! Thank you Ashley
        A. Dear Ashley, Thank you for your question. This frying pan doesn't quite take up the whole of the boiling plate. However, because of the non-stick properties of this frying pan there is no need to use a lot of fat/oil, if any, just follow the care and use guidelines. Best wishes, AGA Cookshop.
        Q. Does it come with a lid?
        A. Hi Patricia, Thank you for your question. The frying pan doesn't come with a lid, however lids are available to purchase: http://www.agacookshop.co.uk/28cm-aga-berndes-glass-lid-black-silicone-rim.html http://www.agacookshop.co.uk/28cm-aga-berndes-stainless-steel-stacking-lid.html http://www.agacookshop.co.uk/aga-cast-aluminium-28cm-glass-lid.html Best wishes, AGA Cookshop.
        Q. What's the weight of each of the two pans, 24cm & 28cm ?
        A. Dear Lorna, Thank you for your question. The cast aluminium range is lightweight, the 28cm frying pan weighs around 1.35kg and the 24cm frying pan weighs around 1kg. Best regards, AGA Cookshop.
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      • Q. Can the handle be left on for frying in the top oven?
        A. Good Afternoon Thank you for your query. We recommend that the handles on these pans are removed once you have placed the pan in the oven. Kind regards AGA Cookshop
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      • Q. Is this sauté pan suitable for induction cookers?
        A. Dear Jill, Thank you for your question. This saute pan is not suitable for induction, however this saute pan is: http://www.agacookshop.co.uk/cookware/fry-saute-pans/28cm-black-aga-berndes-ceramic-coated-saute-pan.html Best wishes, AGA Cookshop.
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      • Q. Is the 28cm Black AGA Berndes Ceramic Coated Saute Pan dishwasher-proof?
        A. Dear Julie, Thank you for your question. The ceramic coated sauté pan is dishwasher safe however hand washing the product will prolong its high gloss quality finish. Regards AGA Cookshop
        Q. Can you please tell me if the 28cm Berndes Ceramic Coated Sauté Pan (W2849) comes with a 5 year warranty. Also do you know when they are likely to be on offer as I've apparently just missed you sale! Please can you also advise what the options are for the lids as it doesn't state this on the website? thank you :)
        A. Dear Annette, Thank you for your question. The 28cm black ceramic coated saute pan, comes with a 8 year guarantee on manufacturing defects. Lids are available here: http://www.agacookshop.co.uk/cookware/lids/28cm-aga-berndes-glass-lid-black-silicone-rim.html Best wishes, AGA Cookshop.
        Q. Good afternoon, Could I check the 28cm Black AGA Berndes Ceramic Coated Sauté Pan (W2849) is definitely suitable for cooking on induction please? We have used a Berndes 28cm pan for years and recently moved house and it doesn't appear to work on induction. Is this a newer model suitable now for induction? Kind regards, Simon
        A. Good Afternoon Simon Thank you for your query. The ceramic coated saute pans are suitable for induction hobs. Kind regards AGA Cookshop
        Q. Hello, Can I buy a replacement handle for this pan? Thanks, Alison
        A. Thank you for your query. Please contact our customer services department on 0345 3452823 who will be able to supply you with a spare handle for this pan. Kind regards AGA Cookshop
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      • Q. Are these pans dishwasher safe?
        A. Hi Jane, Although suitable for dishwasher use, we would always recommend hand washing of this range to ensure it is not knocked in the dishwasher . They are very easy to clean by hand by rinsing under a hot tap with a soapy sponge. Best Wishes AGA Cookshop
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      • Q. Hello, is this stainless steel frying pan also suitable for an induction hob? Thanks
        A. Dear Wendy, Thank you for your question. The stainless steel frying pan is suitable for use on an induction hob. Best wishes, AGA Cookshop.
        Read More...
      • Q. Could you please tell me the internal depth of this 24cm Stainless Steel Saute Casserole (W3412)
        A. Good Morning Julia Thank you for your question. The internal depth of the stainless steel saute pan is approximately 6cm.
        Read More...
    • Saucepans

      Saucepans

      • Q. Do you ship cookware to the U.S?
        A. Hello Kent Thank you for your query. Unfortunately we do not ship directly to the USA from this site. However we have a company based in Michigan who may be able to help you. They can be contacted at the following web address: http://www.agamarvel.com/aga/customer-care/contact/ Kind regards AGA Cookshop
        Read More...
      • Q. Hi, is the 2.5lt pot the same height as the 1.5lt pot? Thanks, Tom
        A. Dear Tom, Thank you for your question. The 14cm saucepot is around 20cm tall, the 16cm saucepot is around 23cm tall. Best regards, AGA Cookshop.
        Read More...
      • Q. can you put this saucepan code no. w3602 in the dishwasher?
        A. Dear Sandra, Thank you for your question. The non-stick coating on the pan, makes it so easy to clean, just some warm soapy water is all you need. We don't recommend dishwashing. Best wishes, AGA Cookshop.
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      • Q. How many litres does the 18cm and 20 cm black aga ceramic coated saucepan hold please. Thanks Jacky
        A. Dear Jacky, Thank you for your question. The total capacities for the saucepans are: Saucepan 16 cm – 1.25 Litres Saucepan 18 cm – 1.50 Litres Saucepan 20 cm – 2.25 Litres Best wishes, AGA Cookshop.
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      • Q. What is the capacity of this saucepan and how much does it weigh?
        A. Hi Nicola, This pan weighs 1.6kg including the lid. Without the lid it weighs 1.2kg. The total capacity is 2 Litres. Best Wishes AGA Cook Shop
        Q. Where is this saucepan manufactured please?
        A. Dear Bettina, Thank you for your question. The AGA ceramic coated cast aluminium range is manufactured for us in Germany. Best wishes, AGA Cookshop.
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      • Q. Can you tell me please if the Mauviel saucepans 20cm and 18cm come with lids. Thank you
        A. Dear Julie, Thank you for your question. These saucepans do not come with lids, they are available to buy individually: http://www.agacookshop.co.uk/mauviel-copper-lids.html Best wishes, AGA Cookshop.
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      • Q. Would you recommend this pan for boiling milk on the AGA?
        A. Dear Margaret, Without doubt the best by far is one of the cast aluminium AGA pans, which are non-stick. The excellent heat conductive properties of aluminium make them super-efficient with their 6mm machine finished bases and the non-stick is of excellent quality: I don’t use a lot of non-stick utensils but this is one of the few “must haves” in my kitchen. I only use if for heating milk, making white sauce, scrambled eggs and occasionally porridge. Washing up for all of these is an absolute breeze using just a sponge and a little washing up liquid. This pan comes with a lid which forms a very good seal, important if you also want to use it to make overnight AGA porridge in the Simmering Oven with traditional oatmeal. The smaller, 16cm version has a pouring lip which is not sealed by its lid; if you only want it for heating milk, then you might prefer this one, but the one I have suggested is more versatile due to its sealing lid. Even though it is non-stick I have found over the years that it is always worth rinsing out a milk pan with cold water for a few seconds before pouring in the cold milk and heating it on the AGA Simmering Plate. Likewise, once emptied, immediately fill with cold water; both these tips make the washing up even easier and faster. I hope that helps. Best wishes Richard Maggs The AGA Cookery Doctor
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      • Q. Can the lid be put in the oven? It seems to have a plastic washer under the knob so I am a little unsure if it can.
        A. Good Afternoon Mike Thank you for your query. The stainless steel lids on the cast aluminium saucepans are simmering oven safe. Kind regards AGA Cookshop
        Q. which pan do you recommend for boiling milk on an Aga?
        A. Dear Margaret Without doubt the best by far is one of the cast aluminium AGA pans, which are non-stick. The excellent heat conductive properties of aluminium make them super-efficient with their 6mm machine finished bases and the non-stick is of excellent quality: I don’t use a lot of non-stick utensils but this is one of the few “must haves” in my kitchen. I only use if for heating milk, making white sauce, scrambled eggs and occasionally porridge. Washing up for all of these is an absolute breeze using just a sponge and a little washing up liquid. The one I would recommend comes with a lid which forms a very good seal, important if you also want to use it to make overnight AGA porridge in the Simmering Oven with traditional oatmeal: http://www.agacookshop.co.uk/cookware/saucepans/18cm-cast-aluminium-saucepan.html The smaller, 16cm version has a pouring lip which is not sealed by its lid; if you only want it for heating milk, then you might prefer this one, but the one I have suggested is more versatile due to its sealing lid. Even though it is non-stick I have found over the years that it is always worth rinsing out a milk pan with cold water for a few seconds before pouring in the cold milk and heating it on the AGA Simmering Plate. Likewise, once emptied, immediately fill with cold water; both these tips make the washing up even easier and faster. I hope that helps. Best wishes Richard Maggs The AGA Cookery Doctor
        Read More...
    • Casseroles & Stockpots

      Casseroles & Stockpots

      • Q. Are these oven safe too?
        A. Thank you for your question The Stainless Steel Buffet Pans feature unique flat lids and are perfectly designed for stacking in the oven and easy storage. Kind Regards AGA Cookshop
        Read More...
      • Q. I love this product, but is it freezer safe?
        A. Dear Sarah, Thank you for your question and we are really happy to hear that you love our roaster. This range is so versatile and we can confirm that every piece in this range is freezer safe, apart from the glass lids. Best wishes, AGA Cookshop.
        Q. What are the dimensions of this roaster, please?
        A. Dear Meg, Thank you for your question. The dimensions for the roaster are 40 x 25.5cm. Best wishes, AGA Cookshop.
        Q. Is the lid like a griddle or is it smooth?
        A. Dear Maureen, Thank you for your question. The lid is a griddle and is great for steaks and kebabs, etc. Best wishes, AGA Cookshop.
        Q. Can the lid & base be used on the boiling plate or only on the simmering plate.
        A. Good Morning Terry Thank you for your question. The roaster can be used on both the Simmering Plate and the Boiling Plate. Kind regards AGA Cookshop
        Q. Hi could you please tell me if this roaster slides along the runners of the oven or does it need to sit on a grid shelf?
        A. Good Afternoon Thank you for your query. The handles of the roaster are not designed to fit directly onto the runners of the AGA. Kind regards AGA Cookshop
        Q. Are the quoted dimensions inclusive of the handles and what is the height when the lid is in place?
        A. Thank you for your query. The dimensions of the cast aluminium roaster are the interior measurements. The height with the lid on is 13cm, and with the lid inverted it is 10.5cm. Kind regards AGA Cookshop
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      • Q. What is the capacity of the 20cm cast aluminium round casserole w/skillet lid as apposed to the 24cm? Thank you in advance
        A. Good afternoon Thank you for your query. The 20cm cast aluminium casserole with skillet lid has a 2.5ltr capacity whereas the 24cm has 3ltrs. Kind regards AGA Cookshop
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      • Q. how many litres capacity is the 24 com (ie the larger) casserole and skillet? I need one for large family meals
        A. Hi Gill. The total litre capacity of the cast aluminium casserole with skillet lid is 3L. This is the full capacity to the top of the pot. Kindest Regards
        Q. Can the lid be used on a gas hob and electric oven?
        A. Dear Hannah, Thank you for your question. This cookware range can be used on all cookers, except for induction, this includes the skillet lid. Best wishes, AGA Cookshop.
        Q. How many people can you cook for if you use the 24 cm casserole and skillet.
        A. Dear Susan, Thank you for your question. The 24cm round casserole with skillet lid holds approx. 3 litres. Best wishes, AGA Cookshop.
        Q. I don't have an AGA, just a dual fuel range cooker. Can these items be used on/in my cooker or are they specifically for AGAs?
        A. Thank you for your query. This versatile casserole can be used in other types of cooker as well as the AGA. Kind regards AGA Cookshop
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      • Q. When will items be in stock
        A. Mrs Ruscoe, Thank you for your questions, please do call our customer services team on 01952 643 144 and we will be happy to advise on your queries, alternatively, please contact your local AGA shop. Best wishes, AGA Cookshop.
        Q. If buying the set, do the three pans stack inside each other for storage?
        A. Dear Lucy, Thank you for your question. The set of Stainless Steel Casseroles will fit inside each other but will not sit flat due to the handles. However they will stack neatly with the lids on - making them easier to access in the kitchen cupboard. We hope that helps. Kind regards AGA Cookshop
        Read More...
      • Q. Measurements of the preserving pan please. Capacity and measurements to see if it will fit in simmering oven to use as slow cooker for large amounts of lamb shanks as well as preserving. Thank you.
        A. Dear Susan, Thank you for your question. The total capacity for the preserving pan is 11 litres, diameter of the pan is 28cm and height is 19cm (not including the lid and knob). I can also confirm that this pan (including body, lid and knob) does fit in all AGA ovens. Best wishes, AGA Cookshop.
        Read More...
    • Roasting & Baking

      Roasting & Baking

      • Q. I love this product, but is it freezer safe?
        A. Dear Sarah, Thank you for your question and we are really happy to hear that you love our roaster. This range is so versatile and we can confirm that every piece in this range is freezer safe, apart from the glass lids. Best wishes, AGA Cookshop.
        Q. What are the dimensions of this roaster, please?
        A. Dear Meg, Thank you for your question. The dimensions for the roaster are 40 x 25.5cm. Best wishes, AGA Cookshop.
        Q. Is the lid like a griddle or is it smooth?
        A. Dear Maureen, Thank you for your question. The lid is a griddle and is great for steaks and kebabs, etc. Best wishes, AGA Cookshop.
        Q. Can the lid & base be used on the boiling plate or only on the simmering plate.
        A. Good Morning Terry Thank you for your question. The roaster can be used on both the Simmering Plate and the Boiling Plate. Kind regards AGA Cookshop
        Q. Hi could you please tell me if this roaster slides along the runners of the oven or does it need to sit on a grid shelf?
        A. Good Afternoon Thank you for your query. The handles of the roaster are not designed to fit directly onto the runners of the AGA. Kind regards AGA Cookshop
        Q. Are the quoted dimensions inclusive of the handles and what is the height when the lid is in place?
        A. Thank you for your query. The dimensions of the cast aluminium roaster are the interior measurements. The height with the lid on is 13cm, and with the lid inverted it is 10.5cm. Kind regards AGA Cookshop
        Read More...
      • Q. Does the tin come with the grilling rack included in the price?
        A. Hello CR The grill racks which are designed to fit inside this roasting tin are sold separately. The products codes for these if you wish to purchase are A2312 for the half size and A2313 for the full size. Kind regards AGA Cookshop
        Read More...
      • Q. Will these tins fit a Rayburn?
        A. Dear Briony, Thank you for your question, it depends on which Rayburn cooker you have. As a guide the dimensions for the half size tin are: 34.5cm x 23cm, with a depth of 5.5cm. Best wishes, AGA Cookshop.
        Q. Are these suitable for use on an induction hob? Would be really useful when making gravy after roasting in the oven.
        A. Good Morning Catherine Thank you for your question. We do not recommmend that any of our roasting tins are used on a hob. Kind regards AGA Cookshop
        Read More...
      • Q. Please can you advise whether this item is in stock and, if so, how deep/high it is? Please can you advise whether you have a click and collect service in York? Many thanks
        A. Dear Jenny, Thank you for your question. This item is currently in stock, it is around 8cm deep. The nearest click and collect point to York is Harrogate. Best wishes, AGA Cookshop.
        Q. I have a coal Rayburn and have the small roasting stainless steel tray, will the large one fit on the runs of the Rayburn oven.
        A. Good morning Thank you for your query. The AGA roasting tins are not designed to fit on the runners of the Rayburn. However we do have some Rayburn roasting tins specifically designed for this at the following link: http://www.agacookshop.co.uk/rayburn/all-rayburn.html Kind regards AGA Cookshop
        Q. What is the weight of the full size tin?
        A. Dear Emma, Thank you for your email. The full size stainless steel roasting tins weigh 500g each. Kind regards Emma
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      • Q. Could you tell me where your bakeware range is made? Many thanks
        A. Dear Elizabeth, Thank you for your question. This product is made in the UK. Best wishes, AGA Cookshop.
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      • Q. Does this tray fit on to the oven runners in the Aga
        A. Dear Anne, Thank you for your question. This tray does fit onto the AGA oven runners. Best wishes, AGA Cookshop.
        Q. Can you please tell me the internal depth of this tin and confirm that it does fit onto the Aga oven runners. Thank you.
        A. Dear Mrs. Jay, Thank you for your question. The depth of the tray is 3.3cm and does fit on the AGA oven runners. Best wishes, AGA Cookshop.
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      • Q. What are the dimensions of this? Is it Half Size or Full Size?
        A. Dear Stephen, Thank you for your e mail. The dimensions for the baking tray is 34.2cm x 23.5cm with a depth of 3cm. Best wishes, AGA Cookshop.
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      • Q. Please can you tell me the measurements of this dish:- AGA White Roasting Dish (W2263) Might be worth putting the measurements on your website! Thanks Penny
        A. Dear Penny, Thank you for your question. The dimensions for the roasting dish are 34.5cm x 25.5cm, with a depth of 5.5cm. Best wishes, AGA Cookshop.
        Q. Will 2 of these white roasting dishes fit together on the one runner?
        A. Dear Johanne, Thank you for your question. Two white roating dishes will fit together on one runner. Best wishes, AGA Cookshop.
        Q. Does this come with a guarantee? If so could you tell me how long please. Thanks
        A. Dear Caroline, Many thanks for your question. We can confirm that the dish comes with a lifetime guarantee on manufacturing defects. This does not cover misuse or breakages. Best wishes, AGA Cookshop.
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      • Q. Do the roasting tins sit on the runners or do they NEC to go in a shelf?
        A. Good Morning Thank you for your query. These roasting tins are deisgned to fit on the AGA runners. Kind regards AGA Cookshop
        Q. Can you use the hard anodised roasting tins on the hot plates or are they only for oven use? If you cannot use them on the top can you suggest an alternative which can?
        A. Good morning Thank you for your query. We do not recommend that the roasting tins be used on the hot plates. For cooking on the hotplate we recommend any of our saucepans, woks or saute pans. Kind regards AGA Cookshop
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      • Q. Do these roasting tins come with a rack (like the ones supplied with the Aga) or is that sold separately?
        A. Dear Sue, Thank you for your question. I can confirm that the grill racks are sold separately, and are available here: http://www.agacookshop.co.uk/aga-grill-rack.html Best wishes, AGA Cookshop.
        Q. Will these tins fit in a Rayburn oven?
        A. Thank you for your query. These enamlled roasting tins are made to fit on the runners of the AGA so will not fit the Rayburn ovens. However, we do have a Rayburn meat tin which is made to fit the runners in the Rayburn cookers at the following link: http://www.agacookshop.co.uk/rayburn-meat-tin.html Kind regards AGA Cookshop
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      • Q. Can this item go in the dishwasher?
        A. Dear Karin, Thank you for your question. These roasting tins can be cleaned in the dishwasher. Warmest wishes, AGA Cookshop.
        Q. Please could you advise if this can be used on an induction hob? Also, will it buckle or warp if used directly on the heat of the Aga? Eg. when turning roast potatoes, i like to keep the fat hot on the Aga plate. Thanks you.
        A. Dear Jayne, Thank you for your question. This tin is designed to be used in the ovens only, not on the top of your cooker. Best wishes, AGA Cookshop.
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      • Q. Hi. Will both sizes fit on the oven bottom if required, of a 2 oven aga? Many thanks.
        A. Dear Diana, Thank you for your question. As these trays are made especially for AGA, we can confirm that two half size baking trays will fit together in the oven. Best wishes, AGA Cookshop.
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      • Q. Could you please tell me how deep the tray is? I'm looking for something to do tray bakes in and I'm not sure whether I would be best with this or a roasting tray.
        A. Dear Joy, Thank you for your question. The tray is around 3cm deep. We do have a tin that is specifically for tray bakes: http://www.agacookshop.co.uk/tray-bake-pans.html Best wishes, AGA Cookshop.
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      • Q. Will they go in the top oven - ie hot one
        A. Dear Fiona, Thank you for your question. Each piece in the AGA Cookshop range is tested by AGA to ensure the very best performance for our customers. Each piece in the Emile Henry at AGA range is heat safe up to 500 degrees centigrade and performs exceptionally well in all AGA ovens. Best wishes, AGA Cookshop.
        Read More...
      • Q. Can you use this dish and other Emile Henry cookware on the floor of the roasting oven? Some receipes advocate using the floor to cook pastry. Many thanks Caroline
        A. Dear Caroline, Thank you for your question. The Emile Henry at AGA range, has been thoroughly tested on an AGA cooker. The cookware in this range can by used on the floor of the roasting oven. Best wishes, AGA Cookshop.
        Q. Can I place this pie dish directly on the floor of the roasting oven?
        A. Dear Jane, Thank you for your question. The Emile Henry at AGA range has been thoroughly tested on an AGA, all pieces in the range can be used on the floor of the roasting oven. Best wishes, AGA Cookshop.
        Read More...
      • Q. Do these traybake pans fit the Rayburn shelves? If not, are you planning to introduce them?
        A. Dear Briony, Thank you for contacting AGA Cook Shop. Currently the siiver anodised aluminium tray bake pans you are referring to are only available to fit the ovens of the AGA Cooker. We are indeed looking at the opportunity to add Rayburn ones to the range some time in the near future. Kind Regards AGA Cook Shop
        Q. Hi What are the dimensions of the two trays?
        A. Thank you for your query. The full size tray bake pan measures 46 x 34 x 5.5cm and the half size measures 34.5 x 23.7 x 5.5cm. Kind regards AGA Cookshop
        Read More...
    • Sets

      Sets

      • Q. Are these oven safe too?
        A. Thank you for your question The Stainless Steel Buffet Pans feature unique flat lids and are perfectly designed for stacking in the oven and easy storage. Kind Regards AGA Cookshop
        Read More...
      • Q. Hi Can you get a replacement rack for the cake tin to sit in for the cake baker please? Many Thanks
        A. Good Afternoon Thank you for your query. Please can you contact our customer services team on 0345 3452823? They may be able to source this for you. Kind regards AGA Cookshop
        Read More...
      • Q. When will items be in stock
        A. Mrs Ruscoe, Thank you for your questions, please do call our customer services team on 01952 643 144 and we will be happy to advise on your queries, alternatively, please contact your local AGA shop. Best wishes, AGA Cookshop.
        Q. If buying the set, do the three pans stack inside each other for storage?
        A. Dear Lucy, Thank you for your question. The set of Stainless Steel Casseroles will fit inside each other but will not sit flat due to the handles. However they will stack neatly with the lids on - making them easier to access in the kitchen cupboard. We hope that helps. Kind regards AGA Cookshop
        Read More...
    • Speciality Cookware

      Speciality Cookware

      • Q. Are these oven safe too?
        A. Thank you for your question The Stainless Steel Buffet Pans feature unique flat lids and are perfectly designed for stacking in the oven and easy storage. Kind Regards AGA Cookshop
        Read More...
      • Q. I love this product, but is it freezer safe?
        A. Dear Sarah, Thank you for your question and we are really happy to hear that you love our roaster. This range is so versatile and we can confirm that every piece in this range is freezer safe, apart from the glass lids. Best wishes, AGA Cookshop.
        Q. What are the dimensions of this roaster, please?
        A. Dear Meg, Thank you for your question. The dimensions for the roaster are 40 x 25.5cm. Best wishes, AGA Cookshop.
        Q. Is the lid like a griddle or is it smooth?
        A. Dear Maureen, Thank you for your question. The lid is a griddle and is great for steaks and kebabs, etc. Best wishes, AGA Cookshop.
        Q. Can the lid & base be used on the boiling plate or only on the simmering plate.
        A. Good Morning Terry Thank you for your question. The roaster can be used on both the Simmering Plate and the Boiling Plate. Kind regards AGA Cookshop
        Q. Hi could you please tell me if this roaster slides along the runners of the oven or does it need to sit on a grid shelf?
        A. Good Afternoon Thank you for your query. The handles of the roaster are not designed to fit directly onto the runners of the AGA. Kind regards AGA Cookshop
        Q. Are the quoted dimensions inclusive of the handles and what is the height when the lid is in place?
        A. Thank you for your query. The dimensions of the cast aluminium roaster are the interior measurements. The height with the lid on is 13cm, and with the lid inverted it is 10.5cm. Kind regards AGA Cookshop
        Read More...
      • Q. What is the capacity of the 20cm cast aluminium round casserole w/skillet lid as apposed to the 24cm? Thank you in advance
        A. Good afternoon Thank you for your query. The 20cm cast aluminium casserole with skillet lid has a 2.5ltr capacity whereas the 24cm has 3ltrs. Kind regards AGA Cookshop
        Read More...
      • Q. Can this be used on induction hot plates please?
        A. Hi, Thank you for contacting AGA Cookshop. The cast aluminium wok is fantastic for hot plate use but is not suitable for induction. We also have a white ceramic coated cast aluminium wok which is suitable for hot plate and induction - product code W2883. Kind Regards AGA Cookshop team.
        Q. How much does this weigh? Review 4 says its "heavy". Many thanks
        A. Dear Patrick, Thank you for your question, the wok weighs around 2.2kg. Best regards, AGA Cookshop.
        Read More...
      • Q. What is the actual size of the base and is it suitable for a Rayburn Royal?
        A. Dear Margaret, Thank you for your question. Our beautiful paella pan measures 41cm from handle to handle, the base diameter is 25.5cm and the depth is 5cm. Best wishes, AGA Cookshop.
        Q. Is it also suitable for halogen? Does the magnetism go up the side of the pan as that makes it better for halogen cooler?
        A. Dear Catherine, Thank you for your question. I can confirm that our paella pan works exceptionally on all heat sources. Best wishes, AGA Cookshop.
        Read More...
      • Q. how many litres capacity is the 24 com (ie the larger) casserole and skillet? I need one for large family meals
        A. Hi Gill. The total litre capacity of the cast aluminium casserole with skillet lid is 3L. This is the full capacity to the top of the pot. Kindest Regards
        Q. Can the lid be used on a gas hob and electric oven?
        A. Dear Hannah, Thank you for your question. This cookware range can be used on all cookers, except for induction, this includes the skillet lid. Best wishes, AGA Cookshop.
        Q. How many people can you cook for if you use the 24 cm casserole and skillet.
        A. Dear Susan, Thank you for your question. The 24cm round casserole with skillet lid holds approx. 3 litres. Best wishes, AGA Cookshop.
        Q. I don't have an AGA, just a dual fuel range cooker. Can these items be used on/in my cooker or are they specifically for AGAs?
        A. Thank you for your query. This versatile casserole can be used in other types of cooker as well as the AGA. Kind regards AGA Cookshop
        Read More...
      • Q. Is the Wok measurement overall from the handle,outside edge, 32cm., or the Wok dish. 32cm?
        A. Good Afternoon Shirley Thank you for your question. The measurement of 32cm does not include the handles of the wok. Kind regards AGA Cookshop
        Read More...
    • Woks

      Woks

      • Q. Can this be used on induction hot plates please?
        A. Hi, Thank you for contacting AGA Cookshop. The cast aluminium wok is fantastic for hot plate use but is not suitable for induction. We also have a white ceramic coated cast aluminium wok which is suitable for hot plate and induction - product code W2883. Kind Regards AGA Cookshop team.
        Q. How much does this weigh? Review 4 says its "heavy". Many thanks
        A. Dear Patrick, Thank you for your question, the wok weighs around 2.2kg. Best regards, AGA Cookshop.
        Read More...
      • Q. Is the Wok measurement overall from the handle,outside edge, 32cm., or the Wok dish. 32cm?
        A. Good Afternoon Shirley Thank you for your question. The measurement of 32cm does not include the handles of the wok. Kind regards AGA Cookshop
        Read More...
    • Grill Pans

      Grill Pans

      • Q. I love this product, but is it freezer safe?
        A. Dear Sarah, Thank you for your question and we are really happy to hear that you love our roaster. This range is so versatile and we can confirm that every piece in this range is freezer safe, apart from the glass lids. Best wishes, AGA Cookshop.
        Q. What are the dimensions of this roaster, please?
        A. Dear Meg, Thank you for your question. The dimensions for the roaster are 40 x 25.5cm. Best wishes, AGA Cookshop.
        Q. Is the lid like a griddle or is it smooth?
        A. Dear Maureen, Thank you for your question. The lid is a griddle and is great for steaks and kebabs, etc. Best wishes, AGA Cookshop.
        Q. Can the lid & base be used on the boiling plate or only on the simmering plate.
        A. Good Morning Terry Thank you for your question. The roaster can be used on both the Simmering Plate and the Boiling Plate. Kind regards AGA Cookshop
        Q. Hi could you please tell me if this roaster slides along the runners of the oven or does it need to sit on a grid shelf?
        A. Good Afternoon Thank you for your query. The handles of the roaster are not designed to fit directly onto the runners of the AGA. Kind regards AGA Cookshop
        Q. Are the quoted dimensions inclusive of the handles and what is the height when the lid is in place?
        A. Thank you for your query. The dimensions of the cast aluminium roaster are the interior measurements. The height with the lid on is 13cm, and with the lid inverted it is 10.5cm. Kind regards AGA Cookshop
        Read More...
      • Q. Can it be used on induction hobs
        A. Good morning, Thank you for contacting AGA Cookshop. The AGA cast aluminium range is suitable for all heat sources apart from induction. The AGA cast Iron grill pan works very well on induction and can also be placed in the oven. I do hope you find this helpful and any further questions, please do not hesitate to contact us. Best Wishes
        Q. Can I clean it in a dishwasher?
        A. Dear Jane, Thank you for your question. We don't recommend dishwashing this range, to ensure you receive longevity from your pans. The non-stick AGA cast aluminium range is so easy to clean, just a wipe with hot soapy water. Best wishes, AGA Cookshop
        Read More...
    • Rayburn

      Rayburn

      • Q. Will this shallow casserole fit into an Aga slow cooking oven? Can you please give me the depth with lid on of this product. It would have been really useful if this had been included in the product speck. Thanks
        A. Dear Sue, Thank you for your question. These pans are designed to fit into the Rayburn and AGA ovens, the flat lids enable them to be stacked in the ovens to make the most of the space. The depth of the product is 10cm. Best wishes, AGA Cookshop.
        Read More...
    • Lids

      Lids

      • Q. I am looking to purchase this with the AGA Cast Aluminium 24cm Sauté Pan. Can you use the lid inside of the AGA as well as using it for cooking on the hobs? Thanks
        A. Dear Madeleine, Thank you for your question. As per the product description, this product is not suitable for the AGA roasting oven, but can be used in all other ovens. Best wishes, AGA Cookshop.
        Read More...
      • Q. Does this lid fit the Ceramic coated saute pan?
        A. Dear Heather, Thank you for your question, we can confirm that these lids will fit the ceramic coated saute pans. Best wishes, AGA Cookshop.
        Read More...
      • Q. Morning! Is the AGA Berndes Glass Lid with Silicone Rim dishwasher safe?
        A. Good morning Thank you for your query. These lids are suitable for cleaning in the dishwasher. Kind regards AGA Cookshop
        Read More...
      • Q. Is the handle bronze or stainless steel?
        A. Dear Dave, Thank you for your question. The handles on the Mauviel pan lids are made from stainless steel. Kind regards AGA Cookshop
        Read More...
    • Dual Use Cookware

      Dual Use Cookware

      • Q. Are these oven safe too?
        A. Thank you for your question The Stainless Steel Buffet Pans feature unique flat lids and are perfectly designed for stacking in the oven and easy storage. Kind Regards AGA Cookshop
        Read More...
      • Q. I love this product, but is it freezer safe?
        A. Dear Sarah, Thank you for your question and we are really happy to hear that you love our roaster. This range is so versatile and we can confirm that every piece in this range is freezer safe, apart from the glass lids. Best wishes, AGA Cookshop.
        Q. What are the dimensions of this roaster, please?
        A. Dear Meg, Thank you for your question. The dimensions for the roaster are 40 x 25.5cm. Best wishes, AGA Cookshop.
        Q. Is the lid like a griddle or is it smooth?
        A. Dear Maureen, Thank you for your question. The lid is a griddle and is great for steaks and kebabs, etc. Best wishes, AGA Cookshop.
        Q. Can the lid & base be used on the boiling plate or only on the simmering plate.
        A. Good Morning Terry Thank you for your question. The roaster can be used on both the Simmering Plate and the Boiling Plate. Kind regards AGA Cookshop
        Q. Hi could you please tell me if this roaster slides along the runners of the oven or does it need to sit on a grid shelf?
        A. Good Afternoon Thank you for your query. The handles of the roaster are not designed to fit directly onto the runners of the AGA. Kind regards AGA Cookshop
        Q. Are the quoted dimensions inclusive of the handles and what is the height when the lid is in place?
        A. Thank you for your query. The dimensions of the cast aluminium roaster are the interior measurements. The height with the lid on is 13cm, and with the lid inverted it is 10.5cm. Kind regards AGA Cookshop
        Read More...
      • Q. What is the capacity of the 20cm cast aluminium round casserole w/skillet lid as apposed to the 24cm? Thank you in advance
        A. Good afternoon Thank you for your query. The 20cm cast aluminium casserole with skillet lid has a 2.5ltr capacity whereas the 24cm has 3ltrs. Kind regards AGA Cookshop
        Read More...
      • Q. how many litres capacity is the 24 com (ie the larger) casserole and skillet? I need one for large family meals
        A. Hi Gill. The total litre capacity of the cast aluminium casserole with skillet lid is 3L. This is the full capacity to the top of the pot. Kindest Regards
        Q. Can the lid be used on a gas hob and electric oven?
        A. Dear Hannah, Thank you for your question. This cookware range can be used on all cookers, except for induction, this includes the skillet lid. Best wishes, AGA Cookshop.
        Q. How many people can you cook for if you use the 24 cm casserole and skillet.
        A. Dear Susan, Thank you for your question. The 24cm round casserole with skillet lid holds approx. 3 litres. Best wishes, AGA Cookshop.
        Q. I don't have an AGA, just a dual fuel range cooker. Can these items be used on/in my cooker or are they specifically for AGAs?
        A. Thank you for your query. This versatile casserole can be used in other types of cooker as well as the AGA. Kind regards AGA Cookshop
        Read More...
  • Textiles
    • Cook's Collection

      Cook's Collection

      • Q. Can these chefs pads be left on the AGA lids all the time? We have just bought 2 and i am not sure?
        A. Dear Sue, Thank you for your question. Our Chefs' pads are designed for a multitude of uses. including protecting the lids when removing hot dishes from the oven and placing on the top of the lids. It is not recommended to leave them unattended for long periods of time on top of your AGA hotplate lids. With Kind Regards AGA Cookshop
        Q. Can these pads be left on the Aga lids all the time?
        A. Dear Lesley Thank you for your question Our Chefs' pads are designed for a multitude of uses, including protecting the lids when removing hot dishes from the oven and placing on the top of the lids. It is not recommended to leave them unattended for long periods of time on top of your Aga hotplate lids . With Kind Regards AGA Cookshop
        Q. Do these pads and the striped ones have tags on? I fastened my last ones to the handles
        A. Dear Hattie, Thank you for your question. Our chef's pads are designed for a multitude of uses, and are not designed to be left on the lids of the AGA for long periods of time. For this reason, our chef's pads do not feature any kind of loops to be attached to the AGA lids. Best wishes, AGA Cookshop.
        Read More...
    • Top Dog

      Top Dog

      • Q. Is this for 2 gloves or just one!
        A. Good Morning Lauren Thank you for your question. The AGA gauntlets are sold as single. Kind regards AGA Cookshop
        Read More...
      • Q. Where are your dog beds made?
        A. Good Morning Thank you for your query. The Top Dog beds are manufactured in China. Kind regards AGA Cookshop
        Read More...
      • £70.00
        Q. Can you give me dimensions of XXL dog bed please
        A. Dear Coral, Thank you for your question. All dimensions are in our product descriptions, the dimensions for the XXL Top Dog bed are: (L)85cm x (W)80cm x (H)30cm. Best wishes, AGA Cookshop.
        Read More...
    • Chefs Pads

      Chefs Pads

      • Q. Can these chefs pads be left on the AGA lids all the time? We have just bought 2 and i am not sure?
        A. Dear Sue, Thank you for your question. Our Chefs' pads are designed for a multitude of uses. including protecting the lids when removing hot dishes from the oven and placing on the top of the lids. It is not recommended to leave them unattended for long periods of time on top of your AGA hotplate lids. With Kind Regards AGA Cookshop
        Q. Can these pads be left on the Aga lids all the time?
        A. Dear Lesley Thank you for your question Our Chefs' pads are designed for a multitude of uses, including protecting the lids when removing hot dishes from the oven and placing on the top of the lids. It is not recommended to leave them unattended for long periods of time on top of your Aga hotplate lids . With Kind Regards AGA Cookshop
        Q. Do these pads and the striped ones have tags on? I fastened my last ones to the handles
        A. Dear Hattie, Thank you for your question. Our chef's pads are designed for a multitude of uses, and are not designed to be left on the lids of the AGA for long periods of time. For this reason, our chef's pads do not feature any kind of loops to be attached to the AGA lids. Best wishes, AGA Cookshop.
        Read More...
      • Q. Can the hob pads be washed?
        A. Dear Chris, Thank you for question. Yes chef's pads can be washed at 40 degrees C. Regards AGA Cookshop
        Read More...
      • Q. Are these made in UK?
        A. Good Afternoon Thank you for your query. These particualr chefs' pads are made in Portugal. Kind regards AGA Cookshop
        Read More...
      • Q. I have a set of Henrirtta and Hector Chef Pads and can not find any washing instructions. Please could you advise how to wash as have grease on them.
        A. Dear Kate, Thank you for your question. The chefs' pads can be washed at 40 degrees C. You can find more detailed washing instructions on the product image section of the page. Hope this helps. Regards Emma
        Read More...
    • Iconic Stripe

      Iconic Stripe

    • Gauntlets

      Gauntlets

      • Q. Is this for 2 gloves or just one!
        A. Good Morning Lauren Thank you for your question. The AGA gauntlets are sold as single. Kind regards AGA Cookshop
        Read More...
    • Double Oven Gloves

      Double Oven Gloves

    • Iconic

      Iconic

      • Q. Can the hob pads be washed?
        A. Dear Chris, Thank you for question. Yes chef's pads can be washed at 40 degrees C. Regards AGA Cookshop
        Read More...
      • £11.00
        Q. Will this fit the aga 8mug teapot? Thank you
        A. Dear Amanda, Thank you for your question. Yes the Iconic tea cosy will fit the 8 mug AGA teapot. Regards AGA Cookshop
        Read More...
      • Q. Is this product made in England?
        A. Good Morning Thank you for your question. The Iconic Stripe double oven glove is made in England.
        Read More...
    • Handy Textiles

      Handy Textiles

      • Q. Is this for 2 gloves or just one!
        A. Good Morning Lauren Thank you for your question. The AGA gauntlets are sold as single. Kind regards AGA Cookshop
        Read More...
      • Q. Is this product made in England?
        A. Good Morning Thank you for your question. The Iconic Stripe double oven glove is made in England.
        Read More...
    • AGA Top Dog

      AGA Top Dog

      • Q. Is this for 2 gloves or just one!
        A. Good Morning Lauren Thank you for your question. The AGA gauntlets are sold as single. Kind regards AGA Cookshop
        Read More...
      • Q. Where are your dog beds made?
        A. Good Morning Thank you for your query. The Top Dog beds are manufactured in China. Kind regards AGA Cookshop
        Read More...
      • £70.00
        Q. Can you give me dimensions of XXL dog bed please
        A. Dear Coral, Thank you for your question. All dimensions are in our product descriptions, the dimensions for the XXL Top Dog bed are: (L)85cm x (W)80cm x (H)30cm. Best wishes, AGA Cookshop.
        Read More...
  • Essentials
    • Q. Does the tin come with the grilling rack included in the price?
      A. Hello CR The grill racks which are designed to fit inside this roasting tin are sold separately. The products codes for these if you wish to purchase are A2312 for the half size and A2313 for the full size. Kind regards AGA Cookshop
      Read More...
    • Q. Will these tins fit a Rayburn?
      A. Dear Briony, Thank you for your question, it depends on which Rayburn cooker you have. As a guide the dimensions for the half size tin are: 34.5cm x 23cm, with a depth of 5.5cm. Best wishes, AGA Cookshop.
      Q. Are these suitable for use on an induction hob? Would be really useful when making gravy after roasting in the oven.
      A. Good Morning Catherine Thank you for your question. We do not recommmend that any of our roasting tins are used on a hob. Kind regards AGA Cookshop
      Read More...
    • Q. Please can you advise whether this item is in stock and, if so, how deep/high it is? Please can you advise whether you have a click and collect service in York? Many thanks
      A. Dear Jenny, Thank you for your question. This item is currently in stock, it is around 8cm deep. The nearest click and collect point to York is Harrogate. Best wishes, AGA Cookshop.
      Q. I have a coal Rayburn and have the small roasting stainless steel tray, will the large one fit on the runs of the Rayburn oven.
      A. Good morning Thank you for your query. The AGA roasting tins are not designed to fit on the runners of the Rayburn. However we do have some Rayburn roasting tins specifically designed for this at the following link: http://www.agacookshop.co.uk/rayburn/all-rayburn.html Kind regards AGA Cookshop
      Q. What is the weight of the full size tin?
      A. Dear Emma, Thank you for your email. The full size stainless steel roasting tins weigh 500g each. Kind regards Emma
      Read More...
    • Q. Could you tell me where your bakeware range is made? Many thanks
      A. Dear Elizabeth, Thank you for your question. This product is made in the UK. Best wishes, AGA Cookshop.
      Read More...
    • Q. Does this tray fit on to the oven runners in the Aga
      A. Dear Anne, Thank you for your question. This tray does fit onto the AGA oven runners. Best wishes, AGA Cookshop.
      Q. Can you please tell me the internal depth of this tin and confirm that it does fit onto the Aga oven runners. Thank you.
      A. Dear Mrs. Jay, Thank you for your question. The depth of the tray is 3.3cm and does fit on the AGA oven runners. Best wishes, AGA Cookshop.
      Read More...
    • Q. What are the dimensions of this? Is it Half Size or Full Size?
      A. Dear Stephen, Thank you for your e mail. The dimensions for the baking tray is 34.2cm x 23.5cm with a depth of 3cm. Best wishes, AGA Cookshop.
      Read More...
    • Q. Please can you tell me the measurements of this dish:- AGA White Roasting Dish (W2263) Might be worth putting the measurements on your website! Thanks Penny
      A. Dear Penny, Thank you for your question. The dimensions for the roasting dish are 34.5cm x 25.5cm, with a depth of 5.5cm. Best wishes, AGA Cookshop.
      Q. Will 2 of these white roasting dishes fit together on the one runner?
      A. Dear Johanne, Thank you for your question. Two white roating dishes will fit together on one runner. Best wishes, AGA Cookshop.
      Q. Does this come with a guarantee? If so could you tell me how long please. Thanks
      A. Dear Caroline, Many thanks for your question. We can confirm that the dish comes with a lifetime guarantee on manufacturing defects. This does not cover misuse or breakages. Best wishes, AGA Cookshop.
      Read More...
    • £28.00
      Q. Hi , could you tell me if this shelf made from chrome plated steel or stainless steel please regards Paul K
      A. Dear Paul, Thank you for your question. The grid shelf is plated mild steel. Best wishes, AGA Cookshop.
      Read More...
    • £24.00
      Q. Can the toaster be washed in the dishwasher? Thanks,
      A. Good afternoon Mindy Thank you for your query. It is possible for the AGA toaster to be cleaned in the dishwasher. Kind regards AGA Cookshop
      Read More...
    • Q. Do the roasting tins sit on the runners or do they NEC to go in a shelf?
      A. Good Morning Thank you for your query. These roasting tins are deisgned to fit on the AGA runners. Kind regards AGA Cookshop
      Q. Can you use the hard anodised roasting tins on the hot plates or are they only for oven use? If you cannot use them on the top can you suggest an alternative which can?
      A. Good morning Thank you for your query. We do not recommend that the roasting tins be used on the hot plates. For cooking on the hotplate we recommend any of our saucepans, woks or saute pans. Kind regards AGA Cookshop
      Read More...
    • Q. Do these roasting tins come with a rack (like the ones supplied with the Aga) or is that sold separately?
      A. Dear Sue, Thank you for your question. I can confirm that the grill racks are sold separately, and are available here: http://www.agacookshop.co.uk/aga-grill-rack.html Best wishes, AGA Cookshop.
      Q. Will these tins fit in a Rayburn oven?
      A. Thank you for your query. These enamlled roasting tins are made to fit on the runners of the AGA so will not fit the Rayburn ovens. However, we do have a Rayburn meat tin which is made to fit the runners in the Rayburn cookers at the following link: http://www.agacookshop.co.uk/rayburn-meat-tin.html Kind regards AGA Cookshop
      Read More...
    • Q. Can this item go in the dishwasher?
      A. Dear Karin, Thank you for your question. These roasting tins can be cleaned in the dishwasher. Warmest wishes, AGA Cookshop.
      Q. Please could you advise if this can be used on an induction hob? Also, will it buckle or warp if used directly on the heat of the Aga? Eg. when turning roast potatoes, i like to keep the fat hot on the Aga plate. Thanks you.
      A. Dear Jayne, Thank you for your question. This tin is designed to be used in the ovens only, not on the top of your cooker. Best wishes, AGA Cookshop.
      Read More...
    • Q. Hi. Will both sizes fit on the oven bottom if required, of a 2 oven aga? Many thanks.
      A. Dear Diana, Thank you for your question. As these trays are made especially for AGA, we can confirm that two half size baking trays will fit together in the oven. Best wishes, AGA Cookshop.
      Read More...
    • Q. Could you please tell me how deep the tray is? I'm looking for something to do tray bakes in and I'm not sure whether I would be best with this or a roasting tray.
      A. Dear Joy, Thank you for your question. The tray is around 3cm deep. We do have a tin that is specifically for tray bakes: http://www.agacookshop.co.uk/tray-bake-pans.html Best wishes, AGA Cookshop.
      Read More...
    • Q. Will this fit in the ovens of my 1991 two oven night storage Aga? Thank you
      A. Dear Jayne, Thank you for your question. This should fit in your AGA. Best wishes, AGA Cookshop.
      Read More...
    • Q. Does this fit a Rangemaster professional deluxe?
      A. Good Afternoon Thank you for your query. These shelves are designed to fit on the runners of an AGA. Unfortunately they have not been tested in a Rangemaster. Kind regards AGA Cookshop
      Read More...
    • Q. Do these traybake pans fit the Rayburn shelves? If not, are you planning to introduce them?
      A. Dear Briony, Thank you for contacting AGA Cook Shop. Currently the siiver anodised aluminium tray bake pans you are referring to are only available to fit the ovens of the AGA Cooker. We are indeed looking at the opportunity to add Rayburn ones to the range some time in the near future. Kind Regards AGA Cook Shop
      Q. Hi What are the dimensions of the two trays?
      A. Thank you for your query. The full size tray bake pan measures 46 x 34 x 5.5cm and the half size measures 34.5 x 23.7 x 5.5cm. Kind regards AGA Cookshop
      Read More...
  • Bakeware
    • Non-stick Bakeware

      Non-stick Bakeware

      • £13.00
        Q. Is this dishwasher safe?
        A. Dear Sophie, Thank you for your question. To get the most from your bakeware for years to come, we recommend hand washing rather than dishwashing. Best wishes, AGA Cookshop.
        Q. Does this need to sit on a shelf or does it sit on the runners?
        A. Dear Alison, Thank you for your question. The baking tray will sit on a shelf as it does not fit on the runners. Best wishes, AGA Cookshop.
        Q. Hi How deep is the tray?
        A. Thank you for your query. The non-stick baking tray is 3cm deep. Kind regards AGA Cookshop
        Read More...
      • Q. Hello, Will the AGA square cake tin slide onto the rails like the roasting tin? Thank you.
        A. Hi Sue, Thank you for your question. No the non-stick square cake tin will not slide directly onto the AGA oven runners. All the baking trays on this page will fit onto the runner. http://www.agacookshop.co.uk/essentials.html Regards AGA Cookshop
        Read More...
      • £16.00
        Q. Does this tray fit on the Aga runners and if so can you fit two in at the same time on the same level?
        A. Dear Sharon, Thank you for your question, the non-stick AGA muffin tin offers exceptional, strength, durability and non-stick properties, however, it does not fit on the AGA oven runners. Best wishes, AGA Cookshop.
        Q. How heavy is the Aga Muffin Tin (12 deep W3151) please
        A. Dear James, Thank you for your question. The tin weighs 1.1kg. Best wishes, AGA Cookshop.
        Q. Are Aga going to make a muffin tin/fairy cake tray that can fit on the runners width ways? I have been trying to track one down but to no avail. It would be most useful when using them to do big batches of cakes so two trays can fit he runners and also when only making a small batch of Yorkshire puddings. Then the other half of the shelf can still be in use. Many thanks.
        A. Dear Vicki, Thank you for contacting us at AGA Cook Shop. We are currently investigating opportunities for producing this product. Thank you very much for your feedback. With Kindest Regards AGA Cook Shop
        Read More...
      • Q. Does this tin fit on runners?
        A. Dear Ruth, Thank you for your question. This roasting tin doesn't go on the runners, however we do sell stainless steel, enamelled and hard anodised roasting tins that do fit on the runners: http://www.agacookshop.co.uk/enamelled-roasting-tins.html http://www.agacookshop.co.uk/hard-anodised-aga-roasting-tin.html http://www.agacookshop.co.uk/hard-anodised-roasting-tins.html? http://www.agacookshop.co.uk/stainless-steel-roasting-tins.html Best wishes, AGA Cookshop.
        A. 1
        Read More...
      • Q. Is it OK to put this product in the dishwasher, or will the non stick coating be damaged over time?
        A. Dear Crispin, Thank you for your question. The AGA non-stick bakeware does feature a PFOA free non-stick coating, which makes each piece so easy to clean with warm soapy water. We do not recommend dishwashing. Best wishes, AGA Cookshop.
        Read More...
    • Ceramic Bakeware

      Ceramic Bakeware

      • Q. What are the dimensions of this? Is it Half Size or Full Size?
        A. Dear Stephen, Thank you for your e mail. The dimensions for the baking tray is 34.2cm x 23.5cm with a depth of 3cm. Best wishes, AGA Cookshop.
        Read More...
      • Q. Please can you tell me the measurements of this dish:- AGA White Roasting Dish (W2263) Might be worth putting the measurements on your website! Thanks Penny
        A. Dear Penny, Thank you for your question. The dimensions for the roasting dish are 34.5cm x 25.5cm, with a depth of 5.5cm. Best wishes, AGA Cookshop.
        Q. Will 2 of these white roasting dishes fit together on the one runner?
        A. Dear Johanne, Thank you for your question. Two white roating dishes will fit together on one runner. Best wishes, AGA Cookshop.
        Q. Does this come with a guarantee? If so could you tell me how long please. Thanks
        A. Dear Caroline, Many thanks for your question. We can confirm that the dish comes with a lifetime guarantee on manufacturing defects. This does not cover misuse or breakages. Best wishes, AGA Cookshop.
        Read More...
      • Q. Will they go in the top oven - ie hot one
        A. Dear Fiona, Thank you for your question. Each piece in the AGA Cookshop range is tested by AGA to ensure the very best performance for our customers. Each piece in the Emile Henry at AGA range is heat safe up to 500 degrees centigrade and performs exceptionally well in all AGA ovens. Best wishes, AGA Cookshop.
        Read More...
      • Q. Can you use this dish and other Emile Henry cookware on the floor of the roasting oven? Some receipes advocate using the floor to cook pastry. Many thanks Caroline
        A. Dear Caroline, Thank you for your question. The Emile Henry at AGA range, has been thoroughly tested on an AGA cooker. The cookware in this range can by used on the floor of the roasting oven. Best wishes, AGA Cookshop.
        Q. Can I place this pie dish directly on the floor of the roasting oven?
        A. Dear Jane, Thank you for your question. The Emile Henry at AGA range has been thoroughly tested on an AGA, all pieces in the range can be used on the floor of the roasting oven. Best wishes, AGA Cookshop.
        Read More...
    • Baking Trays

      Baking Trays

      • Q. Could you tell me where your bakeware range is made? Many thanks
        A. Dear Elizabeth, Thank you for your question. This product is made in the UK. Best wishes, AGA Cookshop.
        Read More...
      • Q. Does this tray fit on to the oven runners in the Aga
        A. Dear Anne, Thank you for your question. This tray does fit onto the AGA oven runners. Best wishes, AGA Cookshop.
        Q. Can you please tell me the internal depth of this tin and confirm that it does fit onto the Aga oven runners. Thank you.
        A. Dear Mrs. Jay, Thank you for your question. The depth of the tray is 3.3cm and does fit on the AGA oven runners. Best wishes, AGA Cookshop.
        Read More...
      • Q. What are the dimensions of this? Is it Half Size or Full Size?
        A. Dear Stephen, Thank you for your e mail. The dimensions for the baking tray is 34.2cm x 23.5cm with a depth of 3cm. Best wishes, AGA Cookshop.
        Read More...
      • £13.00
        Q. Is this dishwasher safe?
        A. Dear Sophie, Thank you for your question. To get the most from your bakeware for years to come, we recommend hand washing rather than dishwashing. Best wishes, AGA Cookshop.
        Q. Does this need to sit on a shelf or does it sit on the runners?
        A. Dear Alison, Thank you for your question. The baking tray will sit on a shelf as it does not fit on the runners. Best wishes, AGA Cookshop.
        Q. Hi How deep is the tray?
        A. Thank you for your query. The non-stick baking tray is 3cm deep. Kind regards AGA Cookshop
        Read More...
      • Q. Hi. Will both sizes fit on the oven bottom if required, of a 2 oven aga? Many thanks.
        A. Dear Diana, Thank you for your question. As these trays are made especially for AGA, we can confirm that two half size baking trays will fit together in the oven. Best wishes, AGA Cookshop.
        Read More...
      • Q. Could you please tell me how deep the tray is? I'm looking for something to do tray bakes in and I'm not sure whether I would be best with this or a roasting tray.
        A. Dear Joy, Thank you for your question. The tray is around 3cm deep. We do have a tin that is specifically for tray bakes: http://www.agacookshop.co.uk/tray-bake-pans.html Best wishes, AGA Cookshop.
        Read More...
      • Q. Do these traybake pans fit the Rayburn shelves? If not, are you planning to introduce them?
        A. Dear Briony, Thank you for contacting AGA Cook Shop. Currently the siiver anodised aluminium tray bake pans you are referring to are only available to fit the ovens of the AGA Cooker. We are indeed looking at the opportunity to add Rayburn ones to the range some time in the near future. Kind Regards AGA Cook Shop
        Q. Hi What are the dimensions of the two trays?
        A. Thank you for your query. The full size tray bake pan measures 46 x 34 x 5.5cm and the half size measures 34.5 x 23.7 x 5.5cm. Kind regards AGA Cookshop
        Read More...
    • Baking Tins

      Baking Tins

      • Q. Hi Can you get a replacement rack for the cake tin to sit in for the cake baker please? Many Thanks
        A. Good Afternoon Thank you for your query. Please can you contact our customer services team on 0345 3452823? They may be able to source this for you. Kind regards AGA Cookshop
        Read More...
      • Q. Are these non stick?
        A. Dear Clare, Thank you for your question, this product is not non-stick, it is made from hard anodised aluminium. Best wishes, AGA Cookshop.
        Read More...
      • Q. Could you please give me the dimensions of these loaf tins? Many thanks.
        A. Good afternoon. Thanks for contacting us at AGA Cookshop. The 2lb loaf pan is 22.5 x 12 x 9cm. The 1lb loaf pan is 21 x 13 x 7.5cm With Kindest Regards AGA Cookshop team
        Read More...
      • Q. Hello, Will the AGA square cake tin slide onto the rails like the roasting tin? Thank you.
        A. Hi Sue, Thank you for your question. No the non-stick square cake tin will not slide directly onto the AGA oven runners. All the baking trays on this page will fit onto the runner. http://www.agacookshop.co.uk/essentials.html Regards AGA Cookshop
        Read More...
      • £16.00
        Q. Does this tray fit on the Aga runners and if so can you fit two in at the same time on the same level?
        A. Dear Sharon, Thank you for your question, the non-stick AGA muffin tin offers exceptional, strength, durability and non-stick properties, however, it does not fit on the AGA oven runners. Best wishes, AGA Cookshop.
        Q. How heavy is the Aga Muffin Tin (12 deep W3151) please
        A. Dear James, Thank you for your question. The tin weighs 1.1kg. Best wishes, AGA Cookshop.
        Q. Are Aga going to make a muffin tin/fairy cake tray that can fit on the runners width ways? I have been trying to track one down but to no avail. It would be most useful when using them to do big batches of cakes so two trays can fit he runners and also when only making a small batch of Yorkshire puddings. Then the other half of the shelf can still be in use. Many thanks.
        A. Dear Vicki, Thank you for contacting us at AGA Cook Shop. We are currently investigating opportunities for producing this product. Thank you very much for your feedback. With Kindest Regards AGA Cook Shop
        Read More...
      • Q. Does this tin fit on runners?
        A. Dear Ruth, Thank you for your question. This roasting tin doesn't go on the runners, however we do sell stainless steel, enamelled and hard anodised roasting tins that do fit on the runners: http://www.agacookshop.co.uk/enamelled-roasting-tins.html http://www.agacookshop.co.uk/hard-anodised-aga-roasting-tin.html http://www.agacookshop.co.uk/hard-anodised-roasting-tins.html? http://www.agacookshop.co.uk/stainless-steel-roasting-tins.html Best wishes, AGA Cookshop.
        A. 1
        Read More...
      • Q. Is it dishwasher safe? Thank you.
        A. Dear Jon, Thank you for your question. The loaf pans are not dishwasher safe. Best wishes, AGA Cookshop.
        Read More...
      • Q. Is it OK to put this product in the dishwasher, or will the non stick coating be damaged over time?
        A. Dear Crispin, Thank you for your question. The AGA non-stick bakeware does feature a PFOA free non-stick coating, which makes each piece so easy to clean with warm soapy water. We do not recommend dishwashing. Best wishes, AGA Cookshop.
        Read More...
      • Q. What are the dimensions of the three items in the Game Pie tin range, please?
        A. Dear Maura, Thank you for your question, the dimensions are as follows: Mini moulds overall: (L) 42cm x (W)10.5cm x (H) 4cm. Each mini mould: (L) 10.5cm x (H) 4cm x (W) 5.5cm 2kg mould: (L) 29cm x (W) 14.5cm x (H) 8.5cm Best wishes AGA Cookshop.
        A. 1
        Q. Regarding the individual pie moulds . I presume I can use them for cake baking ? Thanking you
        A. Dear Jacqui, Thank you for your question. Although the individual mini pie mould tin is not designed to be used for cake baking, it should be possible to use it for this purpose as long as the cake mixture is of a thick consistency. We hope that helps. Kind regards AGA Cookshop
        Read More...
      • Q. Do these traybake pans fit the Rayburn shelves? If not, are you planning to introduce them?
        A. Dear Briony, Thank you for contacting AGA Cook Shop. Currently the siiver anodised aluminium tray bake pans you are referring to are only available to fit the ovens of the AGA Cooker. We are indeed looking at the opportunity to add Rayburn ones to the range some time in the near future. Kind Regards AGA Cook Shop
        Q. Hi What are the dimensions of the two trays?
        A. Thank you for your query. The full size tray bake pan measures 46 x 34 x 5.5cm and the half size measures 34.5 x 23.7 x 5.5cm. Kind regards AGA Cookshop
        Read More...
    • Baking Dishes

      Baking Dishes

      • Q. Please can you tell me the measurements of this dish:- AGA White Roasting Dish (W2263) Might be worth putting the measurements on your website! Thanks Penny
        A. Dear Penny, Thank you for your question. The dimensions for the roasting dish are 34.5cm x 25.5cm, with a depth of 5.5cm. Best wishes, AGA Cookshop.
        Q. Will 2 of these white roasting dishes fit together on the one runner?
        A. Dear Johanne, Thank you for your question. Two white roating dishes will fit together on one runner. Best wishes, AGA Cookshop.
        Q. Does this come with a guarantee? If so could you tell me how long please. Thanks
        A. Dear Caroline, Many thanks for your question. We can confirm that the dish comes with a lifetime guarantee on manufacturing defects. This does not cover misuse or breakages. Best wishes, AGA Cookshop.
        Read More...
      • Q. Will they go in the top oven - ie hot one
        A. Dear Fiona, Thank you for your question. Each piece in the AGA Cookshop range is tested by AGA to ensure the very best performance for our customers. Each piece in the Emile Henry at AGA range is heat safe up to 500 degrees centigrade and performs exceptionally well in all AGA ovens. Best wishes, AGA Cookshop.
        Read More...
      • Q. Can you use this dish and other Emile Henry cookware on the floor of the roasting oven? Some receipes advocate using the floor to cook pastry. Many thanks Caroline
        A. Dear Caroline, Thank you for your question. The Emile Henry at AGA range, has been thoroughly tested on an AGA cooker. The cookware in this range can by used on the floor of the roasting oven. Best wishes, AGA Cookshop.
        Q. Can I place this pie dish directly on the floor of the roasting oven?
        A. Dear Jane, Thank you for your question. The Emile Henry at AGA range has been thoroughly tested on an AGA, all pieces in the range can be used on the floor of the roasting oven. Best wishes, AGA Cookshop.
        Read More...
    • Baking Tools

      Baking Tools

      • Q. How 'talk' does it stand from the surface please?
        A. Hi Emma, Thank you for your question. There is a 0.7cm clearance from the work surface to the underside of the trivet and 1.9cm from the work surface to the top of the trivet. Kind Regards AGA Cookshop
        Read More...
      • Q. Hi, will the scales also weigh in lb's and oz's, not just kg's and grams? It looks like it will convert, if you can please confirm. Thanks
        A. Hi Jill, Thank you for your question. Yes these scales will weigh in lb.oz as well as kg, ml and fl.oz.. Kind regards AGA Cookshop
        Read More...
    • Bake-O-glide™

      Bake-O-glide™

      • Q. What are the dimensions of the large roll please?
        A. Dear Catherine, Thank you for your question, the dimensions are 100 x 33cm. Best wishes, AGA Cookshop.
        Read More...
      • Q. What is the diameter of the simmering plate bake o glide circle please?
        A. Dear Julia, Thank you for your question, the diameter is 35.5cm. Best wishes, AGA Cookshop.
        Read More...
      • Q. I'm looking for something to put on top of my Rayburn hot plates when cooking welsh cakes & similar. I know I can cook them direct but would like something that means I don't have to scrape the surface to clean & means no need to use oil, should I use these or the Aga bake o glide set? or are they the same just a different shape? thanks
        A. Dear Rosemary Speaking as someone who is half Welsh, I personally much prefer the effect obtained by cooking Welsh cakes directly on the coolest end of the Rayburn hotplate. Lightly oil with a thick pad of kitchen paper using a vegetable oil or a little lard before and in between each batch. Nevertheless you have asked a good question and there is a product that would probably suit you very well. It is called Bake-O-Glide and there is a Rayburn Cook Set which contains two pieces: one that is cut in the corners so that it fits your Rayburn meat tin and also a rectangle that fits the cold plain shelf, used mainly for cooking biscuits and scones and for drying out meringues and Pavlovas in the Lower Oven. This latter piece may also be used on the cool end of the Rayburn hotplate for cooking Welsh cakes and also drop scones and crêpes. Bake-O-Glide is sold by AGA and Rayburn stockists and also online from www.agacookshop.co.uk . I hope that helps. Best wishes
        Read More...
      • Q. What are the sizes of the liner sheets large and small? Thank you
        A. Thank you for your question. The dimensions are as follows: Large 100 x 33cm Small 40 x 33cm These liners can be cut to any shape or dimension. Best wishes, AGA Cookshop.
        Read More...
  • Cleaning
    • Q. How many blades are there?
      A. Dear Karyn, Thank you for your question. There are 6 replacement blades in a pack. Best wishes, AGA Cookshop.
      Read More...
    • Q. Hi, do you do a touch up kit for the pillar box red colour Aga?
      A. Dear Vicki, Thank you for your question, we don't do a pillar box red touch up stick, but our spares department may be able to help as they stock touch up paint, feel free to give them a call on 0800 840 7916. Best wishes, AGA Cookshop.
      Read More...
    • Q. Hi, Do you make the enamel touch up stick in different colours? We have a yellow Aga that needs a bit of touching up! Thanks, Kirsty
      A. Hi Kirsty, Thank you for your question. I have contacted the AGA spares department on your behalf and we do not do a touch up stick for this colour. Best wishes, AGA Cookshop.
      Q. Do you do a touch up stick for pearl ashes?
      A. Dear Tamsin, Thank you for your question, we don't do a pearl ashes touch up stick, but our spares department may be able to help as they stock touch up paint, feel free to give them a call on 0800 840 7916. Best wishes, AGA Cookshop.
      Read More...
    • £20.00
      Q. Which colour of enamel will this repair? I have a cream aga. Will this be suitable? Thank you.
      A. Good afternoon. The repair kit is a filler kit ideal for minor repair work and comes with a filler and hardener which are mixed together and applied to the damaged area. You would then need to apply the correct colour using a touch up stick. The code for the AGA cream touch-up stick is W3188. If the damage is a minor scratch then you would only need to purchase the cream AGA touch-up stick. Kind Regards AGA Cookshop.
      Q. can this be used while the AGA is running or does it need to be applied only when it is cold?
      A. Dear David, Thank you for your question. The repair kit is designed to be used on a cold AGA or Rayburn. Best wishes, AGA Cookshop.
      Q. Is this product suitable to improve the look of the black top of the Aga that has areas which dulled over years of wear? Thanks
      A. Hello Sally The AGA repair kit is designed to repair parts of enamel that have been damaged or chipped. We do not recommend that this is used on top of existing enamel. Kind regards AGA Cookshop
      Read More...
    • Q. are you able to use this to scrape off baked on grease from the top of the aga on the enamel surface without it scratching?
      A. Dear Rachael, Thank you for your question. The top plate scraper is designed to be used on the top plate with care. For guidance we have created a video with Richard Maggs which demonstrates how to use the top plate scraper: http://www.agacookshop.co.uk/top-plate-scraper-and-replacement-blades.html Best wishes, AGA Cookshop.
      Q. Does this scraper come with any blades?
      A. Dear Pauline, Thank you for your question. The top plate scraper comes with one blade included. You can buy replacement blades on our website. Regards AGA Cookshop
      Q. very good for the hot plates but scared to use it on the enamel in case it scratches it. can it really be used on enamel?
      A. Dear Andrew, Thank you for your question. The top plate scraper is designed to be used on the top plate with care. For guidance we have created a video with Richard Maggs which demonstrates how to use the top plate scraper: http://www.agacookshop.co.uk/top-plate-scraper-and-replacement-blades.html Best wishes, AGA Cookshop.
      Read More...
    • Q. Help, need a touch up pen for 1957 Rayburn Royal in duck egg blue - thanks
      A. Good Afternoon Please contact our Spares department on 0845 2171201 who should be able to help you with this. Kind regards AGA Cookshop
      Read More...
    • £13.00
      Q. Can this be used on hot chrome lids as hot as the boiling plate lid without smearing? Thank you.
      A. Dear Vicki, The AGA chrome and steel cleaner has been specifically designed to clean the warm hot plate lids. With Kind Regards AGA Cook Shop
      Read More...
  • Kitchenaid
    • Q. Which country is this item made / assembled in?
      A. Dear Corinne, Thank you for your question, the manufacturers have confirmed that this product is made in China. Best wishes, AGA Cookshop.
      Read More...
    • Q. Would you be so kind as to let me know the height and width measurements. Thank you
      A. Dear Diana, Thank you for your question, the dimensions for this product are 10.2cm x 17.8cm x 17.8 cm. Best wishes, AGA Cookshop.
      Read More...
    • Q. Can you put hot soups in this to blend them?
      A. Dear Helen, Thank you for your question. I can confirm that the heat resistant jug allows you to pour hot soup directly from the pan into the jug to then be blended. Best wishes, AGA Cookshop.
      Read More...
    • Q. Is this attachment compatible with an older KitchenAid mixer (can't remember when I bought it but likely pre-2000?) Thanks.
      A. Dear Sue, Thank you for your question, KitchenAid have confirmed that it should be compatible. Best wishes, AGA Cookshop.
      Read More...
  • Accessories
    • Pets Corner

      Pets Corner

      • Q. Is this for 2 gloves or just one!
        A. Good Morning Lauren Thank you for your question. The AGA gauntlets are sold as single. Kind regards AGA Cookshop
        Read More...
      • Q. IKs this bed big enough for a rough collie?
        A. Dear Rebecca, Thank you for your question. The large might be suitable, but it depends on the size of your collie. The dimensions for the beds are in the product descriptions, the large is: (H)28cm x (W)66cm x (L)61cm. Best wishes, AGA Cookshop.
        Read More...
      • Q. Where are your dog beds made?
        A. Good Morning Thank you for your query. The Top Dog beds are manufactured in China. Kind regards AGA Cookshop
        Read More...
      • £70.00
        Q. Can you give me dimensions of XXL dog bed please
        A. Dear Coral, Thank you for your question. All dimensions are in our product descriptions, the dimensions for the XXL Top Dog bed are: (L)85cm x (W)80cm x (H)30cm. Best wishes, AGA Cookshop.
        Read More...
    • Outdoor

      Outdoor

      • Q. What is the actual size of the base and is it suitable for a Rayburn Royal?
        A. Dear Margaret, Thank you for your question. Our beautiful paella pan measures 41cm from handle to handle, the base diameter is 25.5cm and the depth is 5cm. Best wishes, AGA Cookshop.
        Q. Is it also suitable for halogen? Does the magnetism go up the side of the pan as that makes it better for halogen cooler?
        A. Dear Catherine, Thank you for your question. I can confirm that our paella pan works exceptionally on all heat sources. Best wishes, AGA Cookshop.
        Read More...
      • Q. What are the dimensions of this? Is it Half Size or Full Size?
        A. Dear Stephen, Thank you for your e mail. The dimensions for the baking tray is 34.2cm x 23.5cm with a depth of 3cm. Best wishes, AGA Cookshop.
        Read More...
    • Mugs

      Mugs

      • Was: £13.00

        Now: £5.20

        Q. Could I see a picture of the other side of the mug please? Thanks!
        A. Hello Sophie An image of the other side of this mug has now been uploaded to the site. Kind regards AGA Cookshop
        Read More...
      • Q. Can you please tel me that is this item (mighty mug pearl) also spill proof as well as leak proof. I have to take it to work everyday and would carry it un my bag. It won't be upright in my bag, hence the question. Thank you
        A. Dear Sakina, Thank you for your question. We have contacted the manufacturer who have confirmed that the mug could leak if it is not kept upright. Best wishes, AGA Cookshop.
        Read More...
    • Coffee & Teapots

      Coffee & Teapots

      • £11.00
        Q. Will this fit the aga 8mug teapot? Thank you
        A. Dear Amanda, Thank you for your question. Yes the Iconic tea cosy will fit the 8 mug AGA teapot. Regards AGA Cookshop
        Read More...
      • Q. As the 8 cup teapot is hand painted is it possible to get it in other colours? I have the 4 cup pot in black to match my other kitchen items and would like a black 8 cup teapot. I look forward to your response. Vicki
        A. Dear Vicki, Thank you for your question, we certainly value this feedback. Currently, this teapot is only available in cream. Best wishes, AGA Cookshop.
        Read More...
      • Q. Sadly I have broken the lid of my cream 4-pot teapot. Is it possible to get a replacement?
        A. Good Morning Susan, Thank you for contacting us. Yes, we do have replacement tea pot lids If you contact us on 0800 804 6296, we can arrange getting a replacement lid to you. Best Wishes The AGA Cook Shop Team
        Read More...
    • Placemats and Boards

      Placemats and Boards

      • Q. Is the price for a set of 2, or for just 1 mat?
        A. Hello Janet Our top plate mats are sold in a set of 2. Kind regards AGA Cookshop
        Q. Are you saying put these cork mats on the hot plate or on top of the lid?
        A. Dear Jill, Thank you for your question. The top plate mats are designed for use on the black hotplate, not the simmering or boiling plate. Best wishes, AGA Cookshop.
        Read More...
    • Tools

      Tools

      • £11.00
        Q. What diameter is it?
        A. Good morning Thank you for your query. The diameter of the splatter guard is 33cm. Kind regards AGA Cookshop
        Read More...
      • Q. How 'talk' does it stand from the surface please?
        A. Hi Emma, Thank you for your question. There is a 0.7cm clearance from the work surface to the underside of the trivet and 1.9cm from the work surface to the top of the trivet. Kind Regards AGA Cookshop
        Read More...
      • Q. I'm looking for a hook that will go over the Aga towel rail, for attaching, hanging oven gloves etc. Does the Zeal hook fit the bill? Thanks, Ruth
        A. Thank you for your query. The Zeal hooks will fit over the handrail of the AGA. Kind regards AGA Cookshop
        Read More...
      • Q. Hi, will the scales also weigh in lb's and oz's, not just kg's and grams? It looks like it will convert, if you can please confirm. Thanks
        A. Hi Jill, Thank you for your question. Yes these scales will weigh in lb.oz as well as kg, ml and fl.oz.. Kind regards AGA Cookshop
        Read More...
    • Glassware

      Glassware

    • Trivets

      Trivets

      • Q. How 'talk' does it stand from the surface please?
        A. Hi Emma, Thank you for your question. There is a 0.7cm clearance from the work surface to the underside of the trivet and 1.9cm from the work surface to the top of the trivet. Kind Regards AGA Cookshop
        Read More...
      • Q. Is the price for a set of 2, or for just 1 mat?
        A. Hello Janet Our top plate mats are sold in a set of 2. Kind regards AGA Cookshop
        Q. Are you saying put these cork mats on the hot plate or on top of the lid?
        A. Dear Jill, Thank you for your question. The top plate mats are designed for use on the black hotplate, not the simmering or boiling plate. Best wishes, AGA Cookshop.
        Read More...
    • Clocks

      Clocks

      • Q. There is no indication on your website of the power required - mains or battery?
        A. Good morning Thank you for your query. The clock runs on battery power. Kind regards AGA Cookshop
        Read More...
  • Kettles
    • Q. What are the dimensions of the kettle?
      A. Dear Pat, Thanks for contacting AGA Cookshop. The 3L aluminium kettle measures 21cm across the base and measures 28cm in height from base to handle Kind Regards AGA Cookshop
      Q. Please can you advise the best way to clean our AGA aluminium kettle - both scale on the inside and also the outside. Many thanks
      A. Good afternoon Thank you for your query. All of our kettles should be descaled on a regular basis to avoid excess build up of limescale. The rest of your kettle should be cleaned using warm soapy water. Kind regards AGA Cookshop
      Read More...
    • Q. The black knob has broken off the kettle lid and it is difficult to remove the lid. Is it possible to buy a replacement lid?
      A. Dear Helen, Thanks for contacting us. Please telephone our customer service team who can arrange a replacement lid for your kettle. Please call on 08008046296 from your landline or 03453452823 from your mobile phone. Wishing you a very Happy new Year. AGA Cookshop
      Q. Does this pour well? Perhaps there should be a picture without the whistle.
      A. Dear Tim, Thank you for question. The whistle is removable so will not interfere with pouring water from the spout. Best wishes, AGA Cookshop.
      Q. can this work as a Gas Hob kettle?
      A. Good Morning Richard Thank you for your question. Our kettles can be used on a gas hob, however please ensure that the gas flame is not allowed to go up the sides of the kettle. Kind regards AGA Cookshop
      Read More...
    • Q. hi Will this cream kettle match a, circa 2000, 2 oven cream AGA please? Thank you
      A. Hi Barbie, Thank you for contacting AGA Cook Shop. Whilst we try to ensure our products are a good match to the AGA Cookers, there is variation in all AGA enamel shades and therefore we can not guarantee an exact match. We also have stainless steel and black options in this range which would also look fabulous on top of the AGA against the black top plate. Warm wishes AGA Cook Shop
      Q. Where is this kettle made.
      A. Good morning Thank you for your query. The stainless steel whistling kettles are made in Portugal. Kind regards AGA Cookshop
      Read More...
    • Q. Hi I've had stove top kettles before mainly Le Cruset that I've used on the Aga. However after a short period of time they become pitted inside and I don't then like to use them for health reasons. Please can you advise whether this happens with an Aga kettle and if so, would it be covered under guarantee? Thank you
      A. Dear Charmaine, Thank you for your question. We are very proud to sell the only AGA approved kettles that have been rigorously tested to get the best from your cooker. By following the care and use instructions, you will have many trouble free years of service from your new AGA kettle. Best wishes, AGA Cookshop
      Read More...
    • £82.00
      Q. Please can you tell me the capacity of this kettle as it doesn't appear on this page. Many thanks
      A. Dear Jennie, Thank you for your question. This kettle has a capacity of 1.9 litres. Best wishes, AGA Cookshop.
      Q. Dear aga CookShop, Could you tell me the diameter of the classic (stainless steel) kettle base that is contact with the hotplate ? Thank you,
      A. Dear Mrs Nash, Thank you for your question. Our classic kettle has a total diameter of 21.5cm, the diameter of the base that comes into direct contact with the hotplate is 19cm. Best wishes, AGA Cookshop.
      Q. May I ask where it is made? Are any of your kettles made in the UK, or Europe? Thank you, Gabe
      A. Dear Gabe, Thank you for your question. This kettle is made in Portugal. Our hard anodised and plain aluminium kettles are made in the UK. Kind regards AGA Cookshop
      Read More...
    • Q. Can an Aga Anodised Kettle be used on top of a Clearview woodburner without a secondary base?
      A. Dear John, Thank you for your question. The kettles have been tested on AGA and Rayburn cookers only, and work extremely well. Therefore we cannot comment on the performance on anything else. Best wishes, AGA Cookshop.
      Read More...
    • Q. Hi, love the look of this kettle, but does it whistle? If not, how do you know it has boiled?
      A. Thank you for your query. The Aluminium kettles do not come with a whistle. However, you can tell when the water has reached boiling point when the steam is escaping from the spout and lid ventilation and a steady rate, and you can hear the rumbling of the boiling water inside the kettle itself. Kind regards AGA Cookshop
      Read More...
    • Q. Please can you tell me the dimensions and weight of this kettle.Rayburn 1.5L Hard Anodised Kettle (W3169). I would like to bring one to new Zealand. Thanks.
      A. Dear Jo, Thank you for your question. The kettle has a diameter of 19.5cm and is 20cm high. It weighs 1.15kg. Best wishes, AGA Cookshop
      Q. Can I use this kettle on gas hob too ? Thanks
      A. Hello, Thank you for your question. This little kettle is a fantastic performer on all hob types, apart from induction. Best wishes, AGA Cookshop.
      Q. Please can you tell me if this kettle would be suitable for use with a wood burning stove? Thanks
      A. Good Morning Thank you for your question. Unfortunately the Rayburn hard anodised kettles have not been tested for this purpose. Kind regards AGA Cookshop
      Read More...
    • £115.00
      Q. What is the wire mesh ball found inside my new anodised aluminium kettle for? Is it something I need to keep and, if so, what do I use it for and how? Many thanks
      A. Dear Sophie, Thank you for your question. The wire mesh ball inside the kettle is a de-scaler ball, designed to help keep your kettle scale free. Just leave in your kettle while boiling. To ensure that the ball is effective, please rinse the ball out from time, to time. Also, please be aware that the kettle will still need to be de-scaled with de-scaler tablets to ensure there is no pitting. Best wishes, AGA Cookshop.
      Q. Hi, I was wondering if I could buy a Whistling top for my aga kettle. The opening is one and a half inches wide.
      A. Good Morning Margaret Thank you for your question. Currently there is no whistle that would fit the ultimate kettle. Kind regards AGA Cookshop
      Read More...
    • Q. Please can you tell me the dimensions of this kettle and how much it weighs. I'd like to bring one back to New Zealand. Thanks.
      A. Dear Jo, Thank you for your question. The 2 litre version has a diameter of 18cm and is 27cm high (including handle) The 3 litre version has a diameter of 20cm and is 30cm high (including handle) Best wishes, AGA Cookshop.
      Q. How should I clean the descaler ball?
      A. Dear Lucy, Thank you for your question. The best way to clean the descaler ball is to hold it under running cold water from the tap and squeeze out any limescale deposits. Best wishes, AGA Cookshop.
      Q. Would this kettle work on an induction hob?
      A. Dear Jessica, Thank you for your question. This kettle is not suitable for use on an induction hob, however, our stainless steel kettles can be used on an induction hob. Best wishes, AGA Cookshop.
      Read More...
  • Special Offers
    • Q. I am looking to purchase this with the AGA Cast Aluminium 24cm Sauté Pan. Can you use the lid inside of the AGA as well as using it for cooking on the hobs? Thanks
      A. Dear Madeleine, Thank you for your question. As per the product description, this product is not suitable for the AGA roasting oven, but can be used in all other ovens. Best wishes, AGA Cookshop.
      Read More...
    • Was: £13.00

      Now: £5.20

      Q. Could I see a picture of the other side of the mug please? Thanks!
      A. Hello Sophie An image of the other side of this mug has now been uploaded to the site. Kind regards AGA Cookshop
      Read More...
    • Was: £8.00

      Now: £4.80

      Q. Do you still sell the pepper mills?
      A. Dear Elisa, Thank you for your question. Unfortunately we no longer sell pepper mills but we are looking to resource them. Regards AGA Cookshop
      Q. Hi. Could you tell me the diameter measurements of the cut out trays. I have two large mills that measure about 58mm each, and want to be sur that they will fit inside this tray. Many thanks.
      A. Dear Angela, Thank you for contacting us at AGA Cookshop. The mill rest was designed to take our AGA branded mills which are 60mm so this should be fine. They are ideal for catching any loose peppercorns or salt that remains in the base. With Kind Regards AGA Cookshop
      Read More...
    • Q. Morning! Is the AGA Berndes Glass Lid with Silicone Rim dishwasher safe?
      A. Good morning Thank you for your query. These lids are suitable for cleaning in the dishwasher. Kind regards AGA Cookshop
      Read More...
    • Was: £45.00

      Now: £18.00

      Q. What is included in the Dizzie Christmas Gift Set (W3441) , can't see a description on web page.
      A. Dear Tim The gift set incorporates a double oven glove and apron - an ideal present for any AGA owner - all ready to wrap. Kind Regards AGA Cookshop
      Read More...
  • Rayburn
    • Essentials

      Essentials

      • Q. Will this shallow casserole fit into an Aga slow cooking oven? Can you please give me the depth with lid on of this product. It would have been really useful if this had been included in the product speck. Thanks
        A. Dear Sue, Thank you for your question. These pans are designed to fit into the Rayburn and AGA ovens, the flat lids enable them to be stacked in the ovens to make the most of the space. The depth of the product is 10cm. Best wishes, AGA Cookshop.
        Read More...
      • Q. Where can I buy an oven grid shelf that will fit a Rayburn 699K as I see the only one you advertise is not suitable for the 600 series cookers
        A. Dear Sheila, Thank you for your question. If you call our spares department on 0800 840 7916, then they should be able advise. Best wishes, AGA Cookshop.
        Read More...
      • Q. What is the depth of this baking tray? Is it 2.5, 3 or 5 cm?
        A. Good Afternoon Thank you for your query. We have 2 sizes of this baking tray. The smaller one measures 3cm depth and the larger one measures 5cm depth. Kind regards AGA Cookshop
        Read More...
      • Q. Please can you tell me the dimensions and weight of this kettle.Rayburn 1.5L Hard Anodised Kettle (W3169). I would like to bring one to new Zealand. Thanks.
        A. Dear Jo, Thank you for your question. The kettle has a diameter of 19.5cm and is 20cm high. It weighs 1.15kg. Best wishes, AGA Cookshop
        Q. Can I use this kettle on gas hob too ? Thanks
        A. Hello, Thank you for your question. This little kettle is a fantastic performer on all hob types, apart from induction. Best wishes, AGA Cookshop.
        Q. Please can you tell me if this kettle would be suitable for use with a wood burning stove? Thanks
        A. Good Morning Thank you for your question. Unfortunately the Rayburn hard anodised kettles have not been tested for this purpose. Kind regards AGA Cookshop
        Read More...
    • All Rayburn Products

      All Rayburn Products

      • Q. Will this shallow casserole fit into an Aga slow cooking oven? Can you please give me the depth with lid on of this product. It would have been really useful if this had been included in the product speck. Thanks
        A. Dear Sue, Thank you for your question. These pans are designed to fit into the Rayburn and AGA ovens, the flat lids enable them to be stacked in the ovens to make the most of the space. The depth of the product is 10cm. Best wishes, AGA Cookshop.
        Read More...
      • Q. I'm looking for something to put on top of my Rayburn hot plates when cooking welsh cakes & similar. I know I can cook them direct but would like something that means I don't have to scrape the surface to clean & means no need to use oil, should I use these or the Aga bake o glide set? or are they the same just a different shape? thanks
        A. Dear Rosemary Speaking as someone who is half Welsh, I personally much prefer the effect obtained by cooking Welsh cakes directly on the coolest end of the Rayburn hotplate. Lightly oil with a thick pad of kitchen paper using a vegetable oil or a little lard before and in between each batch. Nevertheless you have asked a good question and there is a product that would probably suit you very well. It is called Bake-O-Glide and there is a Rayburn Cook Set which contains two pieces: one that is cut in the corners so that it fits your Rayburn meat tin and also a rectangle that fits the cold plain shelf, used mainly for cooking biscuits and scones and for drying out meringues and Pavlovas in the Lower Oven. This latter piece may also be used on the cool end of the Rayburn hotplate for cooking Welsh cakes and also drop scones and crêpes. Bake-O-Glide is sold by AGA and Rayburn stockists and also online from www.agacookshop.co.uk . I hope that helps. Best wishes
        Read More...
      • Q. Where can I buy an oven grid shelf that will fit a Rayburn 699K as I see the only one you advertise is not suitable for the 600 series cookers
        A. Dear Sheila, Thank you for your question. If you call our spares department on 0800 840 7916, then they should be able advise. Best wishes, AGA Cookshop.
        Read More...
      • Q. What is the depth of this baking tray? Is it 2.5, 3 or 5 cm?
        A. Good Afternoon Thank you for your query. We have 2 sizes of this baking tray. The smaller one measures 3cm depth and the larger one measures 5cm depth. Kind regards AGA Cookshop
        Read More...
      • Q. Please can you tell me the dimensions and weight of this kettle.Rayburn 1.5L Hard Anodised Kettle (W3169). I would like to bring one to new Zealand. Thanks.
        A. Dear Jo, Thank you for your question. The kettle has a diameter of 19.5cm and is 20cm high. It weighs 1.15kg. Best wishes, AGA Cookshop
        Q. Can I use this kettle on gas hob too ? Thanks
        A. Hello, Thank you for your question. This little kettle is a fantastic performer on all hob types, apart from induction. Best wishes, AGA Cookshop.
        Q. Please can you tell me if this kettle would be suitable for use with a wood burning stove? Thanks
        A. Good Morning Thank you for your question. Unfortunately the Rayburn hard anodised kettles have not been tested for this purpose. Kind regards AGA Cookshop
        Read More...
  • Glassware
  • Brands At AGA Cookshop
    • Kitchenaid

      Kitchenaid

      • Q. Which country is this item made / assembled in?
        A. Dear Corinne, Thank you for your question, the manufacturers have confirmed that this product is made in China. Best wishes, AGA Cookshop.
        Read More...
      • Q. Would you be so kind as to let me know the height and width measurements. Thank you
        A. Dear Diana, Thank you for your question, the dimensions for this product are 10.2cm x 17.8cm x 17.8 cm. Best wishes, AGA Cookshop.
        Read More...
      • Q. Can you put hot soups in this to blend them?
        A. Dear Helen, Thank you for your question. I can confirm that the heat resistant jug allows you to pour hot soup directly from the pan into the jug to then be blended. Best wishes, AGA Cookshop.
        Read More...
      • Q. Is this attachment compatible with an older KitchenAid mixer (can't remember when I bought it but likely pre-2000?) Thanks.
        A. Dear Sue, Thank you for your question, KitchenAid have confirmed that it should be compatible. Best wishes, AGA Cookshop.
        Read More...
    • Emile Henry

      Emile Henry

      • Q. Will they go in the top oven - ie hot one
        A. Dear Fiona, Thank you for your question. Each piece in the AGA Cookshop range is tested by AGA to ensure the very best performance for our customers. Each piece in the Emile Henry at AGA range is heat safe up to 500 degrees centigrade and performs exceptionally well in all AGA ovens. Best wishes, AGA Cookshop.
        Read More...
      • Q. Can you use this dish and other Emile Henry cookware on the floor of the roasting oven? Some receipes advocate using the floor to cook pastry. Many thanks Caroline
        A. Dear Caroline, Thank you for your question. The Emile Henry at AGA range, has been thoroughly tested on an AGA cooker. The cookware in this range can by used on the floor of the roasting oven. Best wishes, AGA Cookshop.
        Q. Can I place this pie dish directly on the floor of the roasting oven?
        A. Dear Jane, Thank you for your question. The Emile Henry at AGA range has been thoroughly tested on an AGA, all pieces in the range can be used on the floor of the roasting oven. Best wishes, AGA Cookshop.
        Read More...
    • Spiegelau Glassware

      Spiegelau Glassware

    • Mauviel

      Mauviel

      • Q. Can you tell me please if the Mauviel saucepans 20cm and 18cm come with lids. Thank you
        A. Dear Julie, Thank you for your question. These saucepans do not come with lids, they are available to buy individually: http://www.agacookshop.co.uk/mauviel-copper-lids.html Best wishes, AGA Cookshop.
        Read More...
      • Q. Is the handle bronze or stainless steel?
        A. Dear Dave, Thank you for your question. The handles on the Mauviel pan lids are made from stainless steel. Kind regards AGA Cookshop
        Read More...
  • Gift Ideas
    • Best of British

      Best of British

      • Q. Does the tin come with the grilling rack included in the price?
        A. Hello CR The grill racks which are designed to fit inside this roasting tin are sold separately. The products codes for these if you wish to purchase are A2312 for the half size and A2313 for the full size. Kind regards AGA Cookshop
        Read More...
      • Q. Can these chefs pads be left on the AGA lids all the time? We have just bought 2 and i am not sure?
        A. Dear Sue, Thank you for your question. Our Chefs' pads are designed for a multitude of uses. including protecting the lids when removing hot dishes from the oven and placing on the top of the lids. It is not recommended to leave them unattended for long periods of time on top of your AGA hotplate lids. With Kind Regards AGA Cookshop
        Q. Can these pads be left on the Aga lids all the time?
        A. Dear Lesley Thank you for your question Our Chefs' pads are designed for a multitude of uses, including protecting the lids when removing hot dishes from the oven and placing on the top of the lids. It is not recommended to leave them unattended for long periods of time on top of your Aga hotplate lids . With Kind Regards AGA Cookshop
        Q. Do these pads and the striped ones have tags on? I fastened my last ones to the handles
        A. Dear Hattie, Thank you for your question. Our chef's pads are designed for a multitude of uses, and are not designed to be left on the lids of the AGA for long periods of time. For this reason, our chef's pads do not feature any kind of loops to be attached to the AGA lids. Best wishes, AGA Cookshop.
        Read More...
      • Q. Can the hob pads be washed?
        A. Dear Chris, Thank you for question. Yes chef's pads can be washed at 40 degrees C. Regards AGA Cookshop
        Read More...
      • Q. Could you tell me where your bakeware range is made? Many thanks
        A. Dear Elizabeth, Thank you for your question. This product is made in the UK. Best wishes, AGA Cookshop.
        Read More...
      • Q. Does this tray fit on to the oven runners in the Aga
        A. Dear Anne, Thank you for your question. This tray does fit onto the AGA oven runners. Best wishes, AGA Cookshop.
        Q. Can you please tell me the internal depth of this tin and confirm that it does fit onto the Aga oven runners. Thank you.
        A. Dear Mrs. Jay, Thank you for your question. The depth of the tray is 3.3cm and does fit on the AGA oven runners. Best wishes, AGA Cookshop.
        Read More...
      • Q. What are the dimensions of this? Is it Half Size or Full Size?
        A. Dear Stephen, Thank you for your e mail. The dimensions for the baking tray is 34.2cm x 23.5cm with a depth of 3cm. Best wishes, AGA Cookshop.
        Read More...
      • Q. Could you please give me the dimensions of these loaf tins? Many thanks.
        A. Good afternoon. Thanks for contacting us at AGA Cookshop. The 2lb loaf pan is 22.5 x 12 x 9cm. The 1lb loaf pan is 21 x 13 x 7.5cm With Kindest Regards AGA Cookshop team
        Read More...
      • Q. Please can you tell me the measurements of this dish:- AGA White Roasting Dish (W2263) Might be worth putting the measurements on your website! Thanks Penny
        A. Dear Penny, Thank you for your question. The dimensions for the roasting dish are 34.5cm x 25.5cm, with a depth of 5.5cm. Best wishes, AGA Cookshop.
        Q. Will 2 of these white roasting dishes fit together on the one runner?
        A. Dear Johanne, Thank you for your question. Two white roating dishes will fit together on one runner. Best wishes, AGA Cookshop.
        Q. Does this come with a guarantee? If so could you tell me how long please. Thanks
        A. Dear Caroline, Many thanks for your question. We can confirm that the dish comes with a lifetime guarantee on manufacturing defects. This does not cover misuse or breakages. Best wishes, AGA Cookshop.
        Read More...
      • Q. What are the dimensions of the large roll please?
        A. Dear Catherine, Thank you for your question, the dimensions are 100 x 33cm. Best wishes, AGA Cookshop.
        Read More...
      • Q. What is the diameter of the simmering plate bake o glide circle please?
        A. Dear Julia, Thank you for your question, the diameter is 35.5cm. Best wishes, AGA Cookshop.
        Read More...
      • Q. I'm looking for something to put on top of my Rayburn hot plates when cooking welsh cakes & similar. I know I can cook them direct but would like something that means I don't have to scrape the surface to clean & means no need to use oil, should I use these or the Aga bake o glide set? or are they the same just a different shape? thanks
        A. Dear Rosemary Speaking as someone who is half Welsh, I personally much prefer the effect obtained by cooking Welsh cakes directly on the coolest end of the Rayburn hotplate. Lightly oil with a thick pad of kitchen paper using a vegetable oil or a little lard before and in between each batch. Nevertheless you have asked a good question and there is a product that would probably suit you very well. It is called Bake-O-Glide and there is a Rayburn Cook Set which contains two pieces: one that is cut in the corners so that it fits your Rayburn meat tin and also a rectangle that fits the cold plain shelf, used mainly for cooking biscuits and scones and for drying out meringues and Pavlovas in the Lower Oven. This latter piece may also be used on the cool end of the Rayburn hotplate for cooking Welsh cakes and also drop scones and crêpes. Bake-O-Glide is sold by AGA and Rayburn stockists and also online from www.agacookshop.co.uk . I hope that helps. Best wishes
        Read More...
      • Was: £13.00

        Now: £5.20

        Q. Could I see a picture of the other side of the mug please? Thanks!
        A. Hello Sophie An image of the other side of this mug has now been uploaded to the site. Kind regards AGA Cookshop
        Read More...
      • Q. As the 8 cup teapot is hand painted is it possible to get it in other colours? I have the 4 cup pot in black to match my other kitchen items and would like a black 8 cup teapot. I look forward to your response. Vicki
        A. Dear Vicki, Thank you for your question, we certainly value this feedback. Currently, this teapot is only available in cream. Best wishes, AGA Cookshop.
        Read More...
      • Q. Sadly I have broken the lid of my cream 4-pot teapot. Is it possible to get a replacement?
        A. Good Morning Susan, Thank you for contacting us. Yes, we do have replacement tea pot lids If you contact us on 0800 804 6296, we can arrange getting a replacement lid to you. Best Wishes The AGA Cook Shop Team
        Read More...
      • Q. What is the depth of this baking tray? Is it 2.5, 3 or 5 cm?
        A. Good Afternoon Thank you for your query. We have 2 sizes of this baking tray. The smaller one measures 3cm depth and the larger one measures 5cm depth. Kind regards AGA Cookshop
        Read More...
      • Q. What are the dimensions of the kettle?
        A. Dear Pat, Thanks for contacting AGA Cookshop. The 3L aluminium kettle measures 21cm across the base and measures 28cm in height from base to handle Kind Regards AGA Cookshop
        Q. Please can you advise the best way to clean our AGA aluminium kettle - both scale on the inside and also the outside. Many thanks
        A. Good afternoon Thank you for your query. All of our kettles should be descaled on a regular basis to avoid excess build up of limescale. The rest of your kettle should be cleaned using warm soapy water. Kind regards AGA Cookshop
        Read More...
      • Q. Can an Aga Anodised Kettle be used on top of a Clearview woodburner without a secondary base?
        A. Dear John, Thank you for your question. The kettles have been tested on AGA and Rayburn cookers only, and work extremely well. Therefore we cannot comment on the performance on anything else. Best wishes, AGA Cookshop.
        Read More...
      • Q. Hi, love the look of this kettle, but does it whistle? If not, how do you know it has boiled?
        A. Thank you for your query. The Aluminium kettles do not come with a whistle. However, you can tell when the water has reached boiling point when the steam is escaping from the spout and lid ventilation and a steady rate, and you can hear the rumbling of the boiling water inside the kettle itself. Kind regards AGA Cookshop
        Read More...
      • Q. Please can you tell me the dimensions and weight of this kettle.Rayburn 1.5L Hard Anodised Kettle (W3169). I would like to bring one to new Zealand. Thanks.
        A. Dear Jo, Thank you for your question. The kettle has a diameter of 19.5cm and is 20cm high. It weighs 1.15kg. Best wishes, AGA Cookshop
        Q. Can I use this kettle on gas hob too ? Thanks
        A. Hello, Thank you for your question. This little kettle is a fantastic performer on all hob types, apart from induction. Best wishes, AGA Cookshop.
        Q. Please can you tell me if this kettle would be suitable for use with a wood burning stove? Thanks
        A. Good Morning Thank you for your question. Unfortunately the Rayburn hard anodised kettles have not been tested for this purpose. Kind regards AGA Cookshop
        Read More...
      • £115.00
        Q. What is the wire mesh ball found inside my new anodised aluminium kettle for? Is it something I need to keep and, if so, what do I use it for and how? Many thanks
        A. Dear Sophie, Thank you for your question. The wire mesh ball inside the kettle is a de-scaler ball, designed to help keep your kettle scale free. Just leave in your kettle while boiling. To ensure that the ball is effective, please rinse the ball out from time, to time. Also, please be aware that the kettle will still need to be de-scaled with de-scaler tablets to ensure there is no pitting. Best wishes, AGA Cookshop.
        Q. Hi, I was wondering if I could buy a Whistling top for my aga kettle. The opening is one and a half inches wide.
        A. Good Morning Margaret Thank you for your question. Currently there is no whistle that would fit the ultimate kettle. Kind regards AGA Cookshop
        Read More...
      • Q. Do the roasting tins sit on the runners or do they NEC to go in a shelf?
        A. Good Morning Thank you for your query. These roasting tins are deisgned to fit on the AGA runners. Kind regards AGA Cookshop
        Q. Can you use the hard anodised roasting tins on the hot plates or are they only for oven use? If you cannot use them on the top can you suggest an alternative which can?
        A. Good morning Thank you for your query. We do not recommend that the roasting tins be used on the hot plates. For cooking on the hotplate we recommend any of our saucepans, woks or saute pans. Kind regards AGA Cookshop
        Read More...
      • Q. Do these roasting tins come with a rack (like the ones supplied with the Aga) or is that sold separately?
        A. Dear Sue, Thank you for your question. I can confirm that the grill racks are sold separately, and are available here: http://www.agacookshop.co.uk/aga-grill-rack.html Best wishes, AGA Cookshop.
        Q. Will these tins fit in a Rayburn oven?
        A. Thank you for your query. These enamlled roasting tins are made to fit on the runners of the AGA so will not fit the Rayburn ovens. However, we do have a Rayburn meat tin which is made to fit the runners in the Rayburn cookers at the following link: http://www.agacookshop.co.uk/rayburn-meat-tin.html Kind regards AGA Cookshop
        Read More...
      • Q. Hi. Will both sizes fit on the oven bottom if required, of a 2 oven aga? Many thanks.
        A. Dear Diana, Thank you for your question. As these trays are made especially for AGA, we can confirm that two half size baking trays will fit together in the oven. Best wishes, AGA Cookshop.
        Read More...
      • Q. Could you please tell me how deep the tray is? I'm looking for something to do tray bakes in and I'm not sure whether I would be best with this or a roasting tray.
        A. Dear Joy, Thank you for your question. The tray is around 3cm deep. We do have a tin that is specifically for tray bakes: http://www.agacookshop.co.uk/tray-bake-pans.html Best wishes, AGA Cookshop.
        Read More...
      • Q. Is it dishwasher safe? Thank you.
        A. Dear Jon, Thank you for your question. The loaf pans are not dishwasher safe. Best wishes, AGA Cookshop.
        Read More...
      • Q. What are the sizes of the liner sheets large and small? Thank you
        A. Thank you for your question. The dimensions are as follows: Large 100 x 33cm Small 40 x 33cm These liners can be cut to any shape or dimension. Best wishes, AGA Cookshop.
        Read More...
      • Q. Please can you tell me the dimensions of this kettle and how much it weighs. I'd like to bring one back to New Zealand. Thanks.
        A. Dear Jo, Thank you for your question. The 2 litre version has a diameter of 18cm and is 27cm high (including handle) The 3 litre version has a diameter of 20cm and is 30cm high (including handle) Best wishes, AGA Cookshop.
        Q. How should I clean the descaler ball?
        A. Dear Lucy, Thank you for your question. The best way to clean the descaler ball is to hold it under running cold water from the tap and squeeze out any limescale deposits. Best wishes, AGA Cookshop.
        Q. Would this kettle work on an induction hob?
        A. Dear Jessica, Thank you for your question. This kettle is not suitable for use on an induction hob, however, our stainless steel kettles can be used on an induction hob. Best wishes, AGA Cookshop.
        Read More...
      • Q. Do these traybake pans fit the Rayburn shelves? If not, are you planning to introduce them?
        A. Dear Briony, Thank you for contacting AGA Cook Shop. Currently the siiver anodised aluminium tray bake pans you are referring to are only available to fit the ovens of the AGA Cooker. We are indeed looking at the opportunity to add Rayburn ones to the range some time in the near future. Kind Regards AGA Cook Shop
        Q. Hi What are the dimensions of the two trays?
        A. Thank you for your query. The full size tray bake pan measures 46 x 34 x 5.5cm and the half size measures 34.5 x 23.7 x 5.5cm. Kind regards AGA Cookshop
        Read More...
    • Wedding Gifts

      Wedding Gifts

      • Q. I love this product, but is it freezer safe?
        A. Dear Sarah, Thank you for your question and we are really happy to hear that you love our roaster. This range is so versatile and we can confirm that every piece in this range is freezer safe, apart from the glass lids. Best wishes, AGA Cookshop.
        Q. What are the dimensions of this roaster, please?
        A. Dear Meg, Thank you for your question. The dimensions for the roaster are 40 x 25.5cm. Best wishes, AGA Cookshop.
        Q. Is the lid like a griddle or is it smooth?
        A. Dear Maureen, Thank you for your question. The lid is a griddle and is great for steaks and kebabs, etc. Best wishes, AGA Cookshop.
        Q. Can the lid & base be used on the boiling plate or only on the simmering plate.
        A. Good Morning Terry Thank you for your question. The roaster can be used on both the Simmering Plate and the Boiling Plate. Kind regards AGA Cookshop
        Q. Hi could you please tell me if this roaster slides along the runners of the oven or does it need to sit on a grid shelf?
        A. Good Afternoon Thank you for your query. The handles of the roaster are not designed to fit directly onto the runners of the AGA. Kind regards AGA Cookshop
        Q. Are the quoted dimensions inclusive of the handles and what is the height when the lid is in place?
        A. Thank you for your query. The dimensions of the cast aluminium roaster are the interior measurements. The height with the lid on is 13cm, and with the lid inverted it is 10.5cm. Kind regards AGA Cookshop
        Read More...
      • Q. What is the capacity of the 20cm cast aluminium round casserole w/skillet lid as apposed to the 24cm? Thank you in advance
        A. Good afternoon Thank you for your query. The 20cm cast aluminium casserole with skillet lid has a 2.5ltr capacity whereas the 24cm has 3ltrs. Kind regards AGA Cookshop
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      • Q. What is the actual size of the base and is it suitable for a Rayburn Royal?
        A. Dear Margaret, Thank you for your question. Our beautiful paella pan measures 41cm from handle to handle, the base diameter is 25.5cm and the depth is 5cm. Best wishes, AGA Cookshop.
        Q. Is it also suitable for halogen? Does the magnetism go up the side of the pan as that makes it better for halogen cooler?
        A. Dear Catherine, Thank you for your question. I can confirm that our paella pan works exceptionally on all heat sources. Best wishes, AGA Cookshop.
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      • Q. As the 8 cup teapot is hand painted is it possible to get it in other colours? I have the 4 cup pot in black to match my other kitchen items and would like a black 8 cup teapot. I look forward to your response. Vicki
        A. Dear Vicki, Thank you for your question, we certainly value this feedback. Currently, this teapot is only available in cream. Best wishes, AGA Cookshop.
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      • Q. Sadly I have broken the lid of my cream 4-pot teapot. Is it possible to get a replacement?
        A. Good Morning Susan, Thank you for contacting us. Yes, we do have replacement tea pot lids If you contact us on 0800 804 6296, we can arrange getting a replacement lid to you. Best Wishes The AGA Cook Shop Team
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      • Q. how many litres capacity is the 24 com (ie the larger) casserole and skillet? I need one for large family meals
        A. Hi Gill. The total litre capacity of the cast aluminium casserole with skillet lid is 3L. This is the full capacity to the top of the pot. Kindest Regards
        Q. Can the lid be used on a gas hob and electric oven?
        A. Dear Hannah, Thank you for your question. This cookware range can be used on all cookers, except for induction, this includes the skillet lid. Best wishes, AGA Cookshop.
        Q. How many people can you cook for if you use the 24 cm casserole and skillet.
        A. Dear Susan, Thank you for your question. The 24cm round casserole with skillet lid holds approx. 3 litres. Best wishes, AGA Cookshop.
        Q. I don't have an AGA, just a dual fuel range cooker. Can these items be used on/in my cooker or are they specifically for AGAs?
        A. Thank you for your query. This versatile casserole can be used in other types of cooker as well as the AGA. Kind regards AGA Cookshop
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    • Afternoon Tea

      Afternoon Tea

      • £11.00
        Q. Will this fit the aga 8mug teapot? Thank you
        A. Dear Amanda, Thank you for your question. Yes the Iconic tea cosy will fit the 8 mug AGA teapot. Regards AGA Cookshop
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      • Q. What are the dimensions of this? Is it Half Size or Full Size?
        A. Dear Stephen, Thank you for your e mail. The dimensions for the baking tray is 34.2cm x 23.5cm with a depth of 3cm. Best wishes, AGA Cookshop.
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      • Q. Hi Can you get a replacement rack for the cake tin to sit in for the cake baker please? Many Thanks
        A. Good Afternoon Thank you for your query. Please can you contact our customer services team on 0345 3452823? They may be able to source this for you. Kind regards AGA Cookshop
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      • £16.00
        Q. Does this tray fit on the Aga runners and if so can you fit two in at the same time on the same level?
        A. Dear Sharon, Thank you for your question, the non-stick AGA muffin tin offers exceptional, strength, durability and non-stick properties, however, it does not fit on the AGA oven runners. Best wishes, AGA Cookshop.
        Q. How heavy is the Aga Muffin Tin (12 deep W3151) please
        A. Dear James, Thank you for your question. The tin weighs 1.1kg. Best wishes, AGA Cookshop.
        Q. Are Aga going to make a muffin tin/fairy cake tray that can fit on the runners width ways? I have been trying to track one down but to no avail. It would be most useful when using them to do big batches of cakes so two trays can fit he runners and also when only making a small batch of Yorkshire puddings. Then the other half of the shelf can still be in use. Many thanks.
        A. Dear Vicki, Thank you for contacting us at AGA Cook Shop. We are currently investigating opportunities for producing this product. Thank you very much for your feedback. With Kindest Regards AGA Cook Shop
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      • Was: £13.00

        Now: £5.20

        Q. Could I see a picture of the other side of the mug please? Thanks!
        A. Hello Sophie An image of the other side of this mug has now been uploaded to the site. Kind regards AGA Cookshop
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      • Q. As the 8 cup teapot is hand painted is it possible to get it in other colours? I have the 4 cup pot in black to match my other kitchen items and would like a black 8 cup teapot. I look forward to your response. Vicki
        A. Dear Vicki, Thank you for your question, we certainly value this feedback. Currently, this teapot is only available in cream. Best wishes, AGA Cookshop.
        Read More...
      • Q. Sadly I have broken the lid of my cream 4-pot teapot. Is it possible to get a replacement?
        A. Good Morning Susan, Thank you for contacting us. Yes, we do have replacement tea pot lids If you contact us on 0800 804 6296, we can arrange getting a replacement lid to you. Best Wishes The AGA Cook Shop Team
        Read More...
      • Q. What are the dimensions of the kettle?
        A. Dear Pat, Thanks for contacting AGA Cookshop. The 3L aluminium kettle measures 21cm across the base and measures 28cm in height from base to handle Kind Regards AGA Cookshop
        Q. Please can you advise the best way to clean our AGA aluminium kettle - both scale on the inside and also the outside. Many thanks
        A. Good afternoon Thank you for your query. All of our kettles should be descaled on a regular basis to avoid excess build up of limescale. The rest of your kettle should be cleaned using warm soapy water. Kind regards AGA Cookshop
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      • Q. The black knob has broken off the kettle lid and it is difficult to remove the lid. Is it possible to buy a replacement lid?
        A. Dear Helen, Thanks for contacting us. Please telephone our customer service team who can arrange a replacement lid for your kettle. Please call on 08008046296 from your landline or 03453452823 from your mobile phone. Wishing you a very Happy new Year. AGA Cookshop
        Q. Does this pour well? Perhaps there should be a picture without the whistle.
        A. Dear Tim, Thank you for question. The whistle is removable so will not interfere with pouring water from the spout. Best wishes, AGA Cookshop.
        Q. can this work as a Gas Hob kettle?
        A. Good Morning Richard Thank you for your question. Our kettles can be used on a gas hob, however please ensure that the gas flame is not allowed to go up the sides of the kettle. Kind regards AGA Cookshop
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      • Q. hi Will this cream kettle match a, circa 2000, 2 oven cream AGA please? Thank you
        A. Hi Barbie, Thank you for contacting AGA Cook Shop. Whilst we try to ensure our products are a good match to the AGA Cookers, there is variation in all AGA enamel shades and therefore we can not guarantee an exact match. We also have stainless steel and black options in this range which would also look fabulous on top of the AGA against the black top plate. Warm wishes AGA Cook Shop
        Q. Where is this kettle made.
        A. Good morning Thank you for your query. The stainless steel whistling kettles are made in Portugal. Kind regards AGA Cookshop
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      • Q. Hi I've had stove top kettles before mainly Le Cruset that I've used on the Aga. However after a short period of time they become pitted inside and I don't then like to use them for health reasons. Please can you advise whether this happens with an Aga kettle and if so, would it be covered under guarantee? Thank you
        A. Dear Charmaine, Thank you for your question. We are very proud to sell the only AGA approved kettles that have been rigorously tested to get the best from your cooker. By following the care and use instructions, you will have many trouble free years of service from your new AGA kettle. Best wishes, AGA Cookshop
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      • £82.00
        Q. Please can you tell me the capacity of this kettle as it doesn't appear on this page. Many thanks
        A. Dear Jennie, Thank you for your question. This kettle has a capacity of 1.9 litres. Best wishes, AGA Cookshop.
        Q. Dear aga CookShop, Could you tell me the diameter of the classic (stainless steel) kettle base that is contact with the hotplate ? Thank you,
        A. Dear Mrs Nash, Thank you for your question. Our classic kettle has a total diameter of 21.5cm, the diameter of the base that comes into direct contact with the hotplate is 19cm. Best wishes, AGA Cookshop.
        Q. May I ask where it is made? Are any of your kettles made in the UK, or Europe? Thank you, Gabe
        A. Dear Gabe, Thank you for your question. This kettle is made in Portugal. Our hard anodised and plain aluminium kettles are made in the UK. Kind regards AGA Cookshop
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      • Q. Can an Aga Anodised Kettle be used on top of a Clearview woodburner without a secondary base?
        A. Dear John, Thank you for your question. The kettles have been tested on AGA and Rayburn cookers only, and work extremely well. Therefore we cannot comment on the performance on anything else. Best wishes, AGA Cookshop.
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      • Q. Hi, love the look of this kettle, but does it whistle? If not, how do you know it has boiled?
        A. Thank you for your query. The Aluminium kettles do not come with a whistle. However, you can tell when the water has reached boiling point when the steam is escaping from the spout and lid ventilation and a steady rate, and you can hear the rumbling of the boiling water inside the kettle itself. Kind regards AGA Cookshop
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      • Q. Please can you tell me the dimensions and weight of this kettle.Rayburn 1.5L Hard Anodised Kettle (W3169). I would like to bring one to new Zealand. Thanks.
        A. Dear Jo, Thank you for your question. The kettle has a diameter of 19.5cm and is 20cm high. It weighs 1.15kg. Best wishes, AGA Cookshop
        Q. Can I use this kettle on gas hob too ? Thanks
        A. Hello, Thank you for your question. This little kettle is a fantastic performer on all hob types, apart from induction. Best wishes, AGA Cookshop.
        Q. Please can you tell me if this kettle would be suitable for use with a wood burning stove? Thanks
        A. Good Morning Thank you for your question. Unfortunately the Rayburn hard anodised kettles have not been tested for this purpose. Kind regards AGA Cookshop
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      • £115.00
        Q. What is the wire mesh ball found inside my new anodised aluminium kettle for? Is it something I need to keep and, if so, what do I use it for and how? Many thanks
        A. Dear Sophie, Thank you for your question. The wire mesh ball inside the kettle is a de-scaler ball, designed to help keep your kettle scale free. Just leave in your kettle while boiling. To ensure that the ball is effective, please rinse the ball out from time, to time. Also, please be aware that the kettle will still need to be de-scaled with de-scaler tablets to ensure there is no pitting. Best wishes, AGA Cookshop.
        Q. Hi, I was wondering if I could buy a Whistling top for my aga kettle. The opening is one and a half inches wide.
        A. Good Morning Margaret Thank you for your question. Currently there is no whistle that would fit the ultimate kettle. Kind regards AGA Cookshop
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      • Q. Is it dishwasher safe? Thank you.
        A. Dear Jon, Thank you for your question. The loaf pans are not dishwasher safe. Best wishes, AGA Cookshop.
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      • Q. Please can you tell me the dimensions of this kettle and how much it weighs. I'd like to bring one back to New Zealand. Thanks.
        A. Dear Jo, Thank you for your question. The 2 litre version has a diameter of 18cm and is 27cm high (including handle) The 3 litre version has a diameter of 20cm and is 30cm high (including handle) Best wishes, AGA Cookshop.
        Q. How should I clean the descaler ball?
        A. Dear Lucy, Thank you for your question. The best way to clean the descaler ball is to hold it under running cold water from the tap and squeeze out any limescale deposits. Best wishes, AGA Cookshop.
        Q. Would this kettle work on an induction hob?
        A. Dear Jessica, Thank you for your question. This kettle is not suitable for use on an induction hob, however, our stainless steel kettles can be used on an induction hob. Best wishes, AGA Cookshop.
        Read More...

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